ComPsych® Corporation is the world's largest provider of Employee Assistance Programs (EAP) and is the pioneer and worldwide leader of fully integrated EAP, behavioral health, wellness, work-life, HR and FMLA administration services under the GuidanceResources® brand. ComPsych provides services to more than 60,000 organizations covering more than 130 million individuals throughout the U.S. and 190 countries. By creating "Build-to-Suit" programs, ComPsych helps employers attract and retain employees, increase employee productivity and improve overall health and well-being.
Job Summary
Our Learning and Organizational Excellence department is responsible for the development, facilitation, and coordination of training workshops delivered all over the world on subjects such as stress management, conflict resolution, relationships and more. The Administrative Assistant will play a crucial role in organizing workshops that are delivered in person and online, via webinar. This fast-paced department is in need of someone with outstanding organizational skills, attention to detail, and computer skills.
Primary Responsibilities
Compile results of training evaluation surveys into excel summary reports for customers
Format PowerPoint presentations and MS Word handouts that are used in our learning programs
Enter data to track training events
Process invoices from contractors, and coordinate with Accounting department to ensure timely payment
Generate reports using GoToWebinar or Zoom platforms
Send reminder emails to external contractors regarding scheduled events
Be a resource for new trainers who are unfamiliar with the GoToWebinar or Zoom
Handle written and telephone queries from customers and facilitators with questions or concerns about scheduled programs
Job Qualifications
Bachelor's degree required
Customer Service experience, a plus
Strong computer skills, particularly in Excel and PowerPoint
Excellent verbal and written communication skills
Strong attention to detail
Position may be remote OR on-site in the Chicago Office
Benefits and Perks
benefits package, including Paid Time Off (PTO), medical, dental, vision, 401(k) with match, robust EAP, wellness program, and much more
pay with annual increases
EEO
ComPsych celebrates diversity and is an equal opportunity employer. All applicants will be considered for employment regardless of race, color, age, genetics, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status and any other characteristic protected by federal, state or local laws. ComPsych Corporation maintains a drug free workplace.