Operations Processor at MMC in King of Prussia, Pennsylvania

Job Description:

At Mercer, we're creating a culture where you can bring your authentic self to work. When you join us, you bring your inclusive energy and enthusiasm to a team that values you personally and professionally - regardless of who you are, what you look like, where you were raised or born, who you love or what your religious beliefs are. You are welcome here.



Mercer's Wealth Global Business is seeking candidates for the following position based out of our Kind of Prussia office:



Operations Processor




What can you expect?

• As the Operations Process, you will play a vital role in processing transactions for our Wealth Global Business team


• You will be part of a company committed to enhancing the health, wealth, and careers of the clients we serve and their employees - and will work for a company equally invested in the development of our own people


• You can rest assured a high value is placed on diversity and we work to foster understanding, inclusion, and innovation in the workplace


• You will be doing meaningful, challenging work, and can look forward to a career with many opportunities to learn, grow, and advance

What is in it for you?

• A company with a strong brand and strong results to match, and are committed to making a difference in the lives of people


• A culture of belonging, innovation, collaboration, internal mobility, and extraordinary career opportunities through our four businesses: Marsh, Mercer, Guy Carpenter, and Oliver Wyman, each consistently ranked the industry leader in their fields


• Competitive pay, and full benefits package - effective starting Day 1! (Medical, dental, vision, STD/LTD, life insurance, generous 401k match AND automatic contribution)


• Generous paid time off for vacation, sick days, company holidays (with early dismissal), floating holidays, and time to give back to your community; flexible work culture


• Employee Resource Groups which provide access to leaders, relevant volunteer, and mentoring opportunities, and interactions with counterparts in industry groups and client organizations

We will count on you to:

• Processes transactions and reviews documentation to ensure requests have been completed accurately and in a timely manner


• Identifies processing and workflow issues to provide input on procedure updates and changes for overall improvement and effectiveness of processing


• Provides necessary reporting, quality assurance responses, audit responses, and relevant paperwork as requested


• Builds knowledge to support training and education of other teams on various processes


• Acts as a resource to crew, and assists with elevated issues


• Participates in special projects and performs other duties as assigned

What you need to have:

• HS Diploma or equivalent


• Minimum 1 year of related experience


• Good verbal written and communications skills; ability to articulate clearly and effectively within a collaborative team environment


• Tech savvy - ability to learn and navigate between multiple platforms quickly


• Attention to detail to ensure accuracy


• Proficient in Excel and working knowledge of the MS Office suite

What makes you stand out:

• Experience in operations processing

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer's approximately 25,000 employees are based in 43 countries and the firm operates in 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $20 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and X.


Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law.


If you have a need that requires accommodation, please let us know by contacting TANA@mmc.com.


Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.


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