Workers' Compensation Fast Track Claims Manager at Amerisure Insurance Company in Irving, Texas

Job Description:

Amerisure creates exceptional value for its partners, policyholders and employees. As a property and casualty insurance company, Amerisure’s promise to our partner agencies and policyholders begins with a comprehensive line of insurance products designed to protect businesses, as well as the health and safety of every employee. Amerisure is an A.M. Best “A” (excellent) rated company and services mid-sized commercial enterprises focused in construction, manufacturing and healthcare. We are ranked as one of the top 100 Property & Casualty companies in the United States, and have nearly $1 Billion of Direct Written Premium ​and $1.15 billion in surplus.

Amerisure is currently recruiting for a Workers’ Compensation Fast Track Claims Manager. This role will sit onsite in any of the following offices: Dallas, TX; Tampa, FL; Lisle, IL; Atlanta, GA; Farmington Hills, MI. The ideal candidate will also possess the following skill set. 

Summary Statement

Leads the workers’ compensation fast track claim unit to ensure execution of service model and production standards.  Responsible for developing workflows and process improvements including implementing new technologies to create efficient and cost-effective solutions to deliver superior outcomes.  Promotes the success of the organization through development and advancement of relationships with agencies, policyholders and employees.

Essential Tasks/Major Duties

• Manage, train, provide performance feedback and assign duties of direct reports to ensure productivity, efficiency, and effectiveness.


• Develop and implement strategic plans for area of responsibility.


• Analyze and interpret information to develop and execute plans for evaluating team effectiveness.


• Design, implement, and monitor solutions, including but not limited to staffing, production, processes, and workflow, to improve both operational efficiency and consistent delivery of a high level of customer service.


• Provide technical guidance to ensure proper investigation of losses, identification of coverage, determination of compensability, and appropriate payment of reasonable, necessary, and related medical care.


• Ensure plans of action are proactively developed and executed to conclude claims pursuant to guidelines and delegated authority.


• Ensure proper reserves are established and maintained to accurately reflect financial exposure.


• Utilize file audits, periodic file reviews and available resources to identify trends and developmental opportunities.

Knowledge, Skills & Abilities

• Bachelor’s degree or equivalent combination of education and experience.


• 7 years commercial claims adjusting experience including 2 years leadership experience.


• Industry accreditation preferred.


• Ability to obtain appropriate state licensing as required.


• Intermediate proficiency with Microsoft Office Suite.


• Ability to think strategically with supporting analytical and problem-solving skills, including the ability to deal with ambiguity.


• Demonstrated successful ability to build positive relationships and partnerships within department, across the organization and with external customers.


• Excellent verbal and written communication skills with the ability to interact with internal and external customers.


• Ability to travel overnight up to 30%.

Just as we are committed to creating exceptional value for our Partners For Success® agencies and policyholders, Amerisure also remains committed to being an employer of choice. We reinforce this commitment by adhering to an Employee Value Proposition that, in part, is provided through a competitive total rewards package. Amerisure offers a Compensation & Benefits Package that includes competitive base pay, performance-based incentive pay, comprehensive health & welfare benefits, 401(k) savings plan and profit sharing. In addition to generous paid time off programs, we allow our employees flexible and remote work arrangements.  If you strive for excellence and are committed to personal and professional growth, Amerisure is looking for you.

Amerisure Insurance provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Amerisure Insurance complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Amerisure Insurance expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Amerisure’s employees to perform their job duties may result in discipline up to and including discharge.