Senior Business Systems Analyst - Remote at Kforce Inc in Jacksonville, Florida

Job Description:

RESPONSIBILITIES:

A Kforce client in Jacksonville, FL is seeking a Senior Business Analyst to join their team remotely. The Senior Business Systems Analyst will help ramp up capacity in 2024 for TouchCX efforts.

Responsibilities:

• Elicit, analyze, communicate and validate business/user requirements for processes, policies and information systems


• Translate these business needs/end-user requirements into functional specifications that describe what the system, process or product/service must do to fulfill the end-user/business requirements


• Support the required TouchCX integration efforts, particularly by delivering features and functionality to close gaps in the existing system


• Formulates and defines system scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements.


• Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operation time, and form of desired results


• Includes analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications


• Influences business partners and service providers regarding priorities, hardware/software selection and/or vendor selection


• Analyzes marketplace, industry, company, technology trends and best practices, vendor products and services, etc.


• Identifies and documents business strategies, objectives and drivers


• Analyzes and documents business processes and metrics, and identifies improvement opportunities


• Calculates/estimates costs and benefits of alternative actions or solutions to establish their viability/ROI


• Re-engineers processes to deliver greater effectiveness and efficiency


• Writes test plans and test cases to ensure changes which are made to the application meet client needs and that application integrity is maintained

REQUIREMENTS:

• A Bachelor's or Master's degree in Computer Science, Information Systems or the equivalent combination of education, training, or work experience


• Experience with Banking Software, testing, etc.


• Familiarity with automated testing tools a plus

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless
and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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