IT Project Support Specialist at Tanager Inc. in Annapolis Junction, Maryland

Job Description:

Tanager, Inc., is an information technology company that provides quality products and services to our customers nationwide. We currently have an opening for an IT Project Support Specialist to service one of our fortune 500 customers.



FULLY REMOTE POSITION - Day Shift
Wage Range: $22.00/hr to $25.00/hr


This position involves direct communication and support to ensure readiness to cut over remote sites across the United States to a new technical solution. Excellent communication skills are necessary along with attention to detail, reliability, and desire to service the customer in the utmost professional manner.



Duties include:



- Coordination and advance preparation for customer locations
- Lead meetings with customer site personnel via phone to ensure readiness for technical cutovers
- Work with 3rd party vendors for support, as required
- Document, track, and provide updates on deployment progress for each site
- Coordinate and monitor internal project processes
- Develop documentation in support of the requirements management process
- Ability to adapt to changing priorities, show initiative, work in a team environment, and coordinate tasks
- Willingness to work across multiple projects as needed to ensure project success



Key Requirements:



- IT general skills including strong proficiency with MS Office applications
- Ability to follow SOPs and a detailed checklist
- Strong attention to detail, including exceptional organizational skills
- Excellent written and verbal communication skills required
- Ability to work independently with minimum supervision



Education/Experience:




- At least 2 years of related work experience
- Experience in the hospitality industry, preferably IT related
- Desire both customer service and general IT knowledge
- College degree in IT field may be considered in lieu of experience



EOE/AA/M/F/Disabled/Vet

Number of Openings2