This position is responsible for leading and delivering complex, large-scale programs/projects from beginning to end, including development of project delivery strategies, planning, budgeting, scheduling, resourcing and resource management, risk/issue identification, management, and resolution, and comprehensive communications and reporting to stakeholders.
Major Tasks, Responsibilities, and Key Accountabilities:
As the "face of the project," the Program Manager helps define and manages project scope, goals, and deliverables in collaboration with senior management and stakeholders; develops, maintains, and manages full-scale project plans and associated communications documents; identifies and manages project dependencies and critical path work; plans, schedules, and tracks project timelines and milestones using appropriate tools.
Estimates the resources needed to achieve project goals; develops and maintains demand and resource capacity models; determines and assesses need for additional internal and/or external staff and makes the appropriate recommendations during the project lifecycle.
Develops and delivers to stakeholders and the organization meaningful project status reports and corresponding presentations that clearly set forth project health, risks and issues, mitigations and impacts, and key next steps.
Proactively identifies and manages changes in project scope and devises contingency plans.
Helps develop initial budget requests and recommends subsequent budget changes where necessary; manages project and program budgets; participates in vendor selection and contract negotiation; and manages vendors supporting projects.
Leads development of business cases for proposed projects; conducts project retrospectives and develops recommendations to implement improvement opportunities.
Maintains and demonstrates exceptional knowledge and capabilities related to industry best practices for project delivery methodologies.
Responsible for developing and implementing project delivery methodologies that result in optimization of project schedules, cost, timing, and quality.
The Program Manager builds, develops, and grows internal and external business relationships; proactively interfaces with project stakeholders on a regular basis; communicates standards for project execution and reporting; and communicates project expectations to team members and stakeholders in a timely, consistent, and meaningful manner.
Develops and communicates to stakeholders via program and project level information reports, helps define project success criteria and disseminates them to involved parties throughout the project lifecycle; supports the processes and communications related to project execution; responds to customer and business partner requests for service; and contributes to development and implementation of leading practices for project delivery and communications.
Proactively identify current and future business needs and advocate for the optimal solution.
Develop strategies and approaches for complex projects or programs to ensure integration across BJ's. Identify resource requirements including people, organizations, financial, hardware, software and services for multiple projects or a program.
Provide program management direction and leadership to other project managers.
Facilitate and communicate resolution to complex, strategic issues with executive level management. Establish documentation requirements and ensure compliance.
Develop strategies for continuous improvement of operational performance.
Qualifications
10 + years of related experience leading large scale projects in an enterprise environment.
Managed project expectations with team members and other stakeholders. Coach, mentor, and motivate team members.
Defined project success criteria and disseminate to stakeholders throughout the project lifecycle.
Ability to Communicate expectations to team members and stakeholders in a timely, consistent, and meaningful manner.
Demonstrated capability to build, develop, and grow internal and external business relationships.
Take a leadership role in training other project managers and project participants in project participation and delivery.
Keep pace with emerging project and portfolio management trends and best practices.