An energy and utilities client is looking for an Administrative Support Assistant who will handle a high volume of complex clerical work and respond to requests for the enrollment of thousands of customers into programs managed by the Customer Generation group.
Location: Irwindale, CA 91706 (Remote, PST Preferred)
Position: Administrative Support Assistant
Pay: $22.19/hr. on W2
Duration: 8 months or longer
Schedule: M-F 8-5
***Must support on PST time zone***
Responsibilities
The resource will serve as the processor of customers' eligibility verification and information regarding Enhanced Community Renewable programs.
The resource will work with program managers and maintain regular communication and contact regarding daily tasks and customer eligibility and enrollment questions or concerns.
The resource should be comfortable performing routine tasks and maintain composure while processing high-volume customer eligibility and enrollment requests.
Resource should also be familiar with SAP, and Microsoft Office applications, in particular, Excel to track and maintain customer eligibility and enrollment information.
The successful candidate will primarily begin their assignment with daily customer account verification of eligibility and process account enrollment.
The candidate should remain flexible and open to new assignments within the scope of this job description. Other tasks and duties such as:
Provide support to Customer Generation Program Senior Specialists with program-related tasks such as administrative tasks;
Generate reports and support basic data analysis.
Qualifications
Associate's Degree.
Minimum of 3 years of experience performing thorough administrative, secretarial, and clerical functions.
Must have Microsoft Suite experience.
Must have SAP experience.
Resource with program and customer service background highly desired.
Ability to Critical Thinking, Detail Oriented, Resolution Oriented, Resourceful, and comfortable with asking questions.
Must have the ability to work in a fast-paced, continually changing, and high-pressure environment.
About our Client:
Our client is the primary electricity supply company for much of Southern California.
About APR:
Since 1980 APR Consulting, Inc. has provided professional recruiting and contingent workforce solutions to a diverse mix of clients, industries, and skill sets nationwide.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Don't miss out on this amazing opportunity! If you feel your experience is the match for this position please apply today and join our team. We look forward to working with you!