Location: 1120 South Tryon Str, Charlotte, NC 28203
Duration: 2 Months (Contract to hire based upon performance)
Shift: M-F: 8AM-5PM
Summary
As an Office Services Coordinator you will perform administrative activities including opening, sorting, and routing of incoming and makes preparations for outgoing correspondence, post, mail and packages; coordinates special mailings.
You will coordinate the receipt, storage, and issuance of stationary, and office supplies and lead all aspects of periodic inventories and reorders items.
You are also the first point of contact for internal facilities issues and does the logging of maintenance and cleaning for office/location services.
Responsibilities
Receive and direct incoming calls and visitors to appropriate personnel.
Tackle routine issues and problems accordingly.
Assist Concierge in providing general hospitality services and maintaining a client-ready reception area, conference rooms and other shared areas.
Request building and/or equipment.
Provide back-up support to Concierge in performing general clerical duties such as distributing and tracking packages, posting mail, and arranging messenger.
Troubleshoot regarding missed deliveries.
Schedule and coordinate meetings held within the office to include conference room reservation, equipment needed for meetings and catering.
Coordinate the accurate maintenance of office equipment to include copiers, phone systems and printers (color and B&W) - tackle minor equipment problems independently.
Oversee the correct maintenance of off-site storage records (tape back-up and hard copy) - provide mentorship to Concierge on company document retention policies and procedures.
Supervise relationships with vendors that provide services and goods to the office.
Assist in the completion of the office Business Continuity plan.
Follow basic work routines and standards in application of work.
Impact through defined duties, and methods and tasks are described in detail.
Deliver your own output by following defined procedures / processes under close supervision and mentorship.
Use interpersonal skills to exchange straightforward information.
Draft reports and correspondence and answer common inquiries or complaints from clients, co-workers, and/or supervisors.
Qualification:
Years' Experience Required: 1+ of related experience
Education Requirements: HSD or GED
Systems/Software Proficiencies: Microsoft Office Suite
Top 5 Must have Skills:
Customer service/concierge oriented
Intermediate skills with Microsoft Office software (Excel, Word, PowerPoint, and Outlook).
Ability to comprehend and interpret instructions and ask clarifying questions to ensure understanding.
Implement existing procedures to address straightforward problems; has limited opportunity to exercise discretion.
Ability to thrive in a fast-paced work environment.