Description: The Credit Administration Officer is responsible for managing and coordinating the clerical, administrative processing and underwriting functions of the bank's lending operation. Develops, defines, recommends, and supervises overall policies and procedures. Provides advice and guidance to others engaged in loan activities to ensure that loans are properly processed and that adequate controls are maintained. Attends and maintains loan officer training. Works with the Compliance Officer to insure regulatory compliance is in place.
Responsibilities: (This position reports directly to the Chief Lending Officer.)
Supervisor of personnel in the Loan Department - areas will be designated at hire
Hires, assigns & approves work, assures training is implemented and performs annual reviews with personnel
Identifies responsibility for customer satisfaction with timely, complete and through processing of loans for bank lenders
Has ability to stop loans in process if sufficient documentation is not available or the loan does not meet the requirements of the bank's loan policy
Assures the adherence to all established loan policies, procedures and regulatory guidelines for compliance
Transactional review of loan request for concurrence with bank's loan policies and regulatory guidelines. Oversee systems & procedures to ensure compliance
Responsible for maintaining and reporting the status of delinquent financial statements via tracking system
Work collaboratively to implement and revise loan policies while assisting senior management in interpreting and applying loan policy
Oversight of loan processing, loan servicing activities and collateral administration.
Responsible for evaluating and developing workflow/processes that provide for the most effective, efficient and compliant loan administration possible
Create and maintain loan exception reports to track loans with pertinent deficiencies.
Establish and manage loan servicing area to deal with routine customer inquiries related to their loan accounts
Requirements:
Computer proficiency with understanding bank loan systems, lending related software, secondary market operations and the lending process in general
Clear communication skills
Familiarity with Microsoft Office
Ability to work in a team environment
Strong multi-tasking skills
Strong organizational skills
Education and Experience:
Bachelor's degree from four-year institution plus additional lending, compliance and audit related training
Minimum of 5 years' experience in banking, lending, loan review and/or compliance or equivalent education in bank compliance procedures and policies
Training to Include:
Internal training in the Credit Risk Department
Internal training in the Loan Documentation and Balancing Department
Internal training with Loan Officers and Processors
RMA
OBA
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.