Desktop Engineer at Randstad Digital in Newport Beach, California

Job Description:

We are looking for an organized and motivated individual to help ensure our end users are provided equipment in a timely manner and inventory is kept accurate and organized.

Required Skills - Organization, documentation, logistics, inventory

Job Duties -

- Image Laptops and Desktops for Technicians to Configure.

- Ship And Track Boxes for Returning Deployment/Return.

- Ship Equipment to Other Sites as Needed.

- Other Tasks as Necessary

Job Requirements -

- Proficiency With ServiceNow Within 30 Days of Start Date.

- Strong Adherence to Established Processes.

- Clearly Document All Actions Taken to Work and Close a Ticket.

- Professional Communications with Both Team Members and End-Users.

- Adhere To Established Ticket SLA

- Adhere To Established Update Frequency.

- Properly And Timely Submit Timesheets Each Week. If working in California Also Submit Written Timesheet Via Proper Form.

Desired Skills & Experience -

- Strong Organizational Skills.

- Strong Interpersonal Skills.

- Strong Team Mentality.

- Strong Drive to Support Team Members.

- Strong Annotation Skills.

- Experience with Service NOW. Apply Now