The Underwriting Manager oversees the Underwriting function which analyzes quotes and existing group accounts to determine competitive pricing for requested benefits through the evaluation of data such as premiums, claims, financial arrangements, and benefit requirements. The Underwriting Manager reviews work produced by the Underwriters to ensure accuracy, consistency, and to provide guidance. The Underwriting Manager also works in partnership with Actuarial Services, Sales, Group Control, Prime and Legal to successfully manage quotes and renewals.
Primary Responsibilities:
Manages and directs the functions of the Underwriting unit through the use of highly technical skills, strong managerial abilities and sound underwriting judgment
Assists in the development of Underwriting policy, regulations, and guidelines; develops operational procedures to ensure an efficient operation of the Underwriting unit
Manages the Underwriting unit in the performance of all underwriting/rating activities for group accounts that are new or existing, while considering changing benefits and/or financial arrangements
Manages the Underwriting unit in the performance of all underwriting/rating activities for group accounts that are new or existing, while considering changing benefits and/or financial arrangements
Manages Underwriting renewals with the primary responsibility being to ensure pricing is competitively viable and minimizes financial risk to the Corporation
Works in partnership with Actuarial Services, Sales, Group Control, Prime and Legal to successfully manage Underwriting quotes and renewals
Assigns workload to staff and provides technical direction and training to staff; distributes workloads to ensure timely preparation of new business and renewal pricing
Reviews work produced by staff to ensure that new business and renewal pricing is competitive and minimizes financial risk
Makes difficult decisions, often within a short time frame, which directly affects the acquisition or retention of group account business; this activity necessitates constant diplomatic contact with the Marketing Division; a typical issue which the Underwriting Manager must address includes explaining the rationale used to develop pricing or rate adjustments for group accounts, ensuring that adequate cash flow arrangements exist while working with Sales in developing information necessary to overcome an account's objection(s) to required rate/funding adjustments; negotiations with the Sales team requires flexibility and innovative approaches to ensure customer satisfaction and retention while ensuring adequate funding and adherence to Actuarial/Underwriting policies and guidelines
Coordinates the efforts of multiple exempt positions, which are direct reports; responsible for activities of all Underwriting staff; selects, trains, evaluates, disciplines and rewards staff within corporate departmental policies and guidelines and through the use of Performance Management
Reviews and suggests potential development needs of staff and provides constructive feedback and guidance for future growth, while using Performance Mangement