Tableau SME at TAYS INC in Baltimore, Maryland

Job Description:

Key Required Skills:

Tableau Server installation and configuration, Excellent presentation skills, experience with Tableau best practices and features, excellent customer service and communication skills

Position Description:

• Monitor the performance of reports and dashboards and take corrective action to optimize and improve dashboard performance as necessary.
• Work with BI Team and others to help troubleshoot issues with Tableau dashboards, and assist with design and data development issues.
• Work closely and collaboratively with end users, analysts, and stakeholders to ensure best practices are being used, proper training is being offered and issues and questions are being answered promptly.
• Run cleanup and create Tableau Server backups. Enforce Tableau Server Security Policies.
• Partner with the infrastructure team to troubleshoot and resolve network/Windows server-related issues.
• Serve as backup Server Administrator to install and deploy new versions of Tableau software across all lifecycle environments.
• Create/Modify/Manage Tableau Server Task Schedules. Monitor Tableau Server activity/usage statistics to identify possible performance issues/enhancements.
• All other duties as assigned or directed

Skills Requirements:

Required Skills and Experience:

• 7+ years of experience with a Bachelor's degree in computer science, Mathematics, Engineering, or a related field
• 8+ years of demonstrated design and development skills using Tableau Desktop and Tableau Server.
• 3+ years of demonstrated installation, configuration, and administrative support of Tableau 2019.1 or above.
• Must be able to obtain and maintain a Public Trust.
• Must reside within two (2) hours of Woodlawn, MD.
• Must be willing to work on-site at least 2 days a week.
• Hands-on experience with Tableau Server configuration and maintenance of projects, group security, and permissions.
• Hands-on experience installing and deploying new versions of Tableau software across all lifecycle environments.
• Experience building complex reports, dashboards, scorecards, and visualizations using Tableau.
• Experience in the creation and use of visualizations and conducting data analysis. Critical thinking, problem-solving, and the ability to work independently or collaboratively is required.
• Thorough understanding of data warehouse techniques (dimensional models and aggregation techniques).
• IT customer service experience providing user support including providing technical support/resolutions and direction on non-technical aspects of the software use.
• Strong written and oral communication skills including the ability to communicate complex technical concepts to non-technical/business stakeholders and conversely, communicate business information to a technical audience.
• Experience in adapting to changing environments. Candidate must be willing to exercise patience and be able to adapt and respond to rapidly changing priorities while maintaining a respectful and positive attitude with team members and stakeholders.
• Experience in conducting training sessions or facilitating business presentations such as user groups.
• Possess the ability to drive insights into actions that improve the team's service delivery or user experience.
• Excellent communication and written skills

Desired Skills and Experiences:

• Working knowledge of Tableau Prep.
• Experience writing advanced SQL queries and designing data models in Greenplum, Postgres, SQL Server, MySQL, Oracle, and DB2.
• Experience in requirement elicitation and documentation.
• Experience conducting validation and/or user acceptance testing.

Education:

Bachelor's degree in computer science, Mathematics, Engineering, or a related field

PI239745069

Salary:

$60.00

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