Posted in General Business 13 days ago.
Type: Full-Time
Waldorf Astoria Chicago - Inspired by the elegant glamour and design of 1920's Paris, Waldorf Astoria Chicago embodies the dramatic style of couturiers like Coco Chanel and Christian Dior. The hotel is fittingly located in the fashionable Gold Coast neighborhood, just one block from Chicago's Magnificent Mile.
Our Forbes 4 Star rated haven of exclusivity with classic Parisian charm is seeking a Spa OperationsManager. The ideal candidate will have a guest service background that includes Luxury, Spa, and Hotel experience. The Waldorf Astoria Chicago Spa -is renowned for its superior spa treatments, comprehensive spa packages, luxurious facilities and in-room spa services.
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What will I be doing?
Reporting to the Spa Director, the Spa Operations Manager, you are ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience. A Spa Manager will also be required to achieve revenue targets and manage customer feedback. Specifically, you will be responsible for performing the following tasks to the highest standards:
What are we looking for?
A Spa Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits- Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
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