Cash Room Counter at Regent Bank in Tulsa, Oklahoma

Job Description:

REGENT BANK JOB DESCRIPTION

JOB TITLE: Cash Room-Counter

DEPARTMENT: Consumer Banking

EXEMPT STATUS: Non-Exempt (Hourly)

POSITION TYPE: Part-Time

LOCATION: Tulsa, Ok

REPORTS TO: Bank Manager

PREPARED DATE: April 25, 2023

Summary:

The Cash Room-Counter position is responsible for performing routine branch and cash handling duties. They process consumer and commercial checking and savings deposits and process loan payments. Cash Room- Counter promotes business development by maintaining outstanding customer relations and referring customers to appropriate bank staff for new services.

Essential Duties and Responsibilities:

• Assisting customers with processing transactions that include deposits and payments, resolving complaints or account discrepancies, and answering questions.


• Maintaining and balancing cash drawers and reconciling discrepancies.


• Responsible for balancing vault and coin machine


• Packing cash and rolling coin to be stored in drawers or bank vaults.


• Keeping a clean, and organized work area along with a professional appearance.


• Handling currency, transactions, and confidential information in a responsible manner.


• Using software to track bank information and generate reports.


• Deliver exceptional customer service in person and over the phone


• Adhere to the core values of the bank


• Follow all bank financial and security regulations/procedures including completion of required compliance training.


• Maintain necessary logs and reports for compliance.


• Other duties as assigned.

Education And/or Experience:

• High School Diploma or equivalent.


• One year of previous Consumer banking is preferred.

Knowledge/Skills/Abilities:

• Knowledge of Microsoft Office applications (Excel, Word, PowerPoint).


• Strong verbal and written communication skills.


• Detail-oriented and able to work under pressure of deadlines.


• All candidates will be required to complete a pre-employment background, credit, and drug screening.

Physical Requirements:

• Must be able to exert up to 25 pounds of force occasionally and/or a negligible amount of force frequently.


• Must be able to occasionally lift and/or move up to 25 lbs.


• Specific vision abilities required by this job include close vision and the ability to adjust focus.


• Sitting for long periods of time.

Working Conditions:

The working conditions are generally comfortable with minimal exposure to noise, heat, dust, and other related items. All employees are required to maintain a neat and safe work area.

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