Rm Inspector/Inspectress at Shaner Hotel in Edina, Minnesota

Job Description:

ABOUT THE TEAM



Shaner has an exciting opportunity at our Edina Residence Inn (133 rooms) located in Edina, Minnesota. Centrally located off I-494 and adjacent to Centennial Lakes Business Park, Residence Inn Minneapolis Edina is attached to the Indoor Edinborough Park, which features an Olympic-sized pool and track. The hotel features interior corridors, 133 two-room suites with fully equipped kitchens, and complimentary breakfast daily.



ABOUT US



Shaner Hotel Group


Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!



JOB DESCRIPTION

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Ensures the overall quality of the cleaning of guest rooms, corridors, and service areas based on hotel, Shaner, and Franchise objectives.
• Ensures all house and safety rules, housekeeping procedures, and security procedures are followed.
• Handle guest complaints ensuring guest satisfaction.
• Maintains standards of quality and cleanliness throughout daily assignments.
• Complete additional deep cleaning / seasonal cleaning functions as scheduled.
• Performs housekeeping, laundry, and/or houseperson functions whenever necessary.
• Other duties as assigned.

Responsibilities

Supervise, train, and inspect the performance of assigned Guest Room Attendants and Housepersons, ensuring that all procedures are completed to the hotel's standards. Assist where necessary to ensure optimum service to guests.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.

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