Company Description Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh's business, cultural and retail hub. Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting.
Drawing from Pittsburgh's rich history, fl.2 showcases a wide selection of local beers, craft cocktails, and an elevated Modern American menu with unique signature items that have the power to transform guests into regulars. Vibrant and inviting, the restaurant and bar offers a space that allows for an open, airy atmosphere with a modern framework incorporated with architectural elements.
Job Description The ideal candidate is passionate about service and thrives in a fast paced, changing environment. With a keen eye for detail, the Banquet House Attendant ensures the room is set perfectly for each function exceeding guest's expectations. The candidate is adaptable and assists clients with all last minute changes. The position requires a service professional with excellent organizational, technical, and communication skills.
What You Will Be Doing
Set up tables, chairs, dance floors, staging, linens and assist with tabletop setup as directed
Ensure line by line delivery on Banquet Event Order requirements
Maintain organization and cleanliness of banquet spaces and storage
Safeguard assets and maintains all banquet equipment
Actively furthers relationships with On-Site clients and enhances Meeting planner Satisfaction
Follow service essentials at all times
Partner with Banquet Team and AV vendors to ensure seamless delivery and set-up
Handle all guest inquiries
Aware of all business within hotel on a daily basis and able to guide guests accordingly
Consistently offer professional, engaging and friendly service
Other duties as assigned
Qualifications Your Experience and Skills Include:
Previous banquet experience is an asset
Ability to take direction and read banquet event orders
Excellent follow-through of tasks and attention to detail
Strong written/verbal communication and interpersonal skills
Able to balance a variety of conflicting priorities while providing guest service
Strong guest service orientation
Physical Aspects of Position (include but are not limited to):
Constant walking and standing for up to 6 - 10 hours
Repetitive Bending, twisting, and kneeling
Lifting weights in excess of 50 pounds
Pushing/Pulling/Lifting weights in excess of 50 pound
Additional Information What is in it for you:
Competitive salary and flexible benefit plans
Generous PTO allowances
Employee rates at Accor properties in NCA region
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH
Our Commitment to Diversity & Inclusion Fairmont Pittsburgh is an equal opportunity employer. We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS #INDHP All your information will be kept confidential according to EEO guidelines.