Guest Service Representative/Front Desk Agent at Rocky Waters Motor Inn at AATMOS in Sevierville, Tennessee

Job Description:

Description
The Guest Service Representative position at Rocky Waters Motor Inn embodies the hotels essence by maintaining cleanliness, orderliness, and comfort. Their dedication ensures that guests enjoy a memorable stay. The Guest Service Representative also curates local activity insights, offers event recommendations and executes a flawless check-in and check-out. As the distinguished face of the establishment, they epitomize hospitality excellence, orchestrating memorable stays and fostering a seamless guest journey.
*This is not a Management positionRequirements:
Ability to maintain the cleanliness and orderliness of guest rooms, common areas, and facilities to the highest standards.Proven experience in guest services or a similar customer-focused role, preferably within a luxury hotel environment.Ability to stand, walk, and move (including bending, kneeling, and crouching) around for extended periods during the day.Capable of lifting and carrying heavy items, such as linens, supplies and guest luggage up to 50 lbs.High school diploma or equivalent degree, experience in hotel or a related field is a plus.Must have or be able to obtain TABC within 60 days of hire and maintain for entire length of employment.Flexible schedule and willingness to work on holidays and weekends.