Health Quality Control Technician at Best Buy in Boston, Massachusetts

Job Description:

As a Health Quality Control Technician you will be responsible for independent Quality Control and compliance with SOPs and work instructions. This may include installing, configuring, troubleshooting, and kitting products for multiple vendors based on client need. As a QC Technician, you will provide quality control oversight throughout the process of cleaning/disinfecting, testing, kitting, and shipping devices for our third-party vendors, and at times, their patients. This role requires flexibility and adaptability; you’ll perform multiple roles within the department daily, in a changing environment.

This role is on site at the Geek Squad City office in Louisville, KY. You will be required to work at this designated Best Buy Health location.

What you’ll do

• Perform and document routine quality control inspections.


• Inspect kits and pack devices based on specifications.


• Inspect label compliance based on specifications.


• Identify possible areas for improvement in quality control and production processes.


• Perform and document all incoming material quality inspections.


• Identify and report non-conforming materials and finished kits.


• Assist in creating job aides, such as checklists based on specifications, to optimize overall kit QC inspections and kit building/reprocessing

Basic qualifications

• Able to stand and sit for long periods of time required


• Able to lift and maneuver weight up to 25 pounds required


• 6 months of experience diagnosing and troubleshooting experience required


• 6 months of experience using Microsoft Office Suite required

Preferred qualifications

• Previous experience working in a logistics or similar environment preferred


• Previous experience in quality control inspections preferred


• 6 months of experience with Best Buy's proprietary systems or other related systems preferred


• 6 months working in a Quality Management System environment preferred


• Prior experience in FDA regulated facility preferred

What’s in it for you
We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include:

• Physical and mental well-being support via Best Buy Health Wellness Program


• Comprehensive benefits including tuition reimbursement, caregiver support, and more


• Generous Best Buy employee discount

About us

Best Buy Health aims to enrich and save lives through technology and meaningful connections. Our strategy focuses on three main areas: consumer health products that help customers live healthier lives, device-based emergency response services for the active aging population, and virtual care offerings that help to connect patients and physicians.

As an Affirmative Action employer Best Buy Health is dedicated to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or applicant. Best Buy Health is committed to equal employment opportunity for all applicants and employees, without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other protected characteristic under applicable law. Learn more about our Affirmative Action Policy Statement HERE

Reasonable Accommodation

Best Buy Health will make reasonable accommodations for employees and applicants for their religious beliefs and practices, mental or physical disabilities, and pregnancy, childbirth, and related conditions. If you need a reasonable accommodation in the application process; to access job postings, to apply for a job, for a job interview, for pre-employment testing, or with the onboarding process, please contact Talent Acquisition at talent.acquisition@bestbuy.com.

Learn more about: Online “Know Your Rights” Posting, Pay Transparency Nondiscrimination Provision and Employee Rights – Executive Order 13496 HERE

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