Medical Director, Care at Home at Best Buy in Boston, Massachusetts

Job Description:

As the Medical Director, Care at Home you will draw on your experience caring for patients with chronic disease in a hospital and/or ambulatory setting to define best practices for the care of these patients outside of the hospital. You can speak to your personal clinical experience caring for these patients, and translate that experience into recommendations for home-based care. Over time, you will become a subject-matter expert on the frontiers of home-based care and the landscape of available services, and creatively configure them to meet the needs of our clients and their patients. You have credibility so that our clients’ clinicians treat you as a peer and trust your judgement and your advice.

Best Buy Health (BBYH) is searching for a physician to work with our Chief Medical Officer (CMO) in building out BBYH’s clinical infrastructure in the United States, particularly our care at home solution. In this role you will develop a point of view about how BBYH supports high-quality cost-effective care for patients that can be managed outside of the four walls of a hospital, and then partner with our world-class clients to implement our technology to achieve these aims. You will work cross-functionally, with our sales and implementation teams, and with the clinicians and project managers from our clients who are building novel care models to serve their patients in their homes. You will become a thought leader in virtual care in the U.S., helping us to define best practices and lead the industry. You will help to define the agenda advancing the deployment of Best Buy Health products and services to advance virtual care.

What you’ll do

• Work directly with the CMO and other leaders to build and support a medical affairs program for our Care at Home work
• Work with leaders across Best Buy Health to develop a clinical advocacy and research agenda for the advancement of our broader product offering.
• Develop and maintain evidence-based care pathways that deliver safe care of patients with CHF, COPD, cancer, infectious disease, and other conditions in the home, leveraging current and future BBYH technology, partners, services, and programs.
• Work closely with clinicians to adapt their hospital-based protocols for the safe deployment in the home.
• Teach our clients how to manage patients outside the hospital who would otherwise receive inpatient care.
• Engage with existing and prospective customers in the pre-close process to provide in-depth industry and product expertise to help identify and drive an implementation that meets their evolving business needs.
• Become an industry and product expert, a landscape, customer, and product leader, capable of serving as a value-added consultant to customers across multiple disease areas spanning the healthcare continuum.
• Collaborate with sales, marketing, business development, product management, customer support and implementation to define appropriate solutions
• Work closely with the Product team to ensure proper alignment of customer requirements, and stay up to date with feature availability and customer timelines
• Work with channel partners to develop partner expertise at both solution design and implementation

Basic Qualifications

• An MD or DO degree or equivalent.
• Residency training in an aligned medical field, including internal medicine, general surgery, emergency medicine, anesthesia or family medicine.
• Experience in emerging clinical technologies, clinical practice transformation, innovations, or care models requiring change management
• Demonstrated subject-matter expertise in a relevant aspect of healthcare, such as High Acuity patients, chronic disease management, or Healthcare IT
• Superior skills in relationship building, active listening, needs analysis, solution design and negotiating.

Preferred Qualifications

• Board eligibility or board certification in the aforementioned disciplines.
• Prior experience and a demonstrated track record of success in a technology company or a informatics environment
• Background in clinical or management consulting
• Experience working in a business environment
• Experience with patient engagement initiatives

What’s in it for you

We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include:
• Competitive pay
• Generous employee discount
• Physical and mental well-being support

About us

Best Buy Health aims to enrich lives through technology and meaningful connections. We do that by focusing on consumer health products that help people live healthier lives, device-based emergency response services for the active aging population and virtual care offerings that help connect patients to physicians.

As an Affirmative Action employer, Best Buy Health is dedicated to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or applicant. Best Buy Health is committed to equal employment opportunity for all applicants and employees, without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other protected characteristic under applicable law. Learn more about our Affirmative Action Policy Statement HERE.

Reasonable Accommodation

Best Buy Health will make reasonable accommodations for employees and applicants for their religious beliefs and practices, mental or physical disabilities, and pregnancy, childbirth, and related conditions. If you need a reasonable accommodation in the application process; to access job postings, to apply for a job, for a job interview, for pre-employment testing, or with the onboarding process, please contact Talent Acquisition at talent.acquisition@bestbuy.com.

Learn more about: Online “Know Your Rights” Posting, Pay Transparency Nondiscrimination Provision and Employee Rights – Executive Order 13496 HERE.