Information Clerk (104) at Kings View in Hanford, California

Job Description:

Kings View is a nonprofit leader in providing behavioral health services to the underserved community, is currently seeking a driven Information Clerk to join our mission to provide compassionate services to those with limited resources. Our ideal candidate will have a passion to promote social justice and societal awareness, respect for human dignity, and lead with integrity while listening and responding to the community in need.

Information Clerk (104)
Hanford, CA

Reporting to the Office Operations Manager, the Information Clerk will provide administrative and reception support for busy mental health programs.

How will I contribute
Answer multi-line phone system requiring documentation into Cerner Access Service Journal. Assist with cancelling/rescheduling/scheduling medication and/or outpatient appointments. Greet consumers walking-in asking for accessing services, crisis services, scheduling/rescheduling appointments, provide information, etc. Conduct Admission interviews with the consumer for accessing and entry to services. Obtain current financial and insurance information to update consumer Financial. Provide interpreting services for Physician and Access/Crisis services and other departments when needed. Provide excellent customer service, service scheduling, assist and interview consumers through admission process and front-line screening process. Provide clerical support for satellite clinics, as assigned.

What I bring
High School Diploma (or Equivalent) Two (2) years clerical office experience Bilingual English/Spanish both verbal and written Required Class C Driving License Required Typing and 10-key, detailed data entry, scanning into EHR, multi-phone system, and appointment scheduling. Effectively communicate verbally and in written form. Ability to work in fast-paced environment. Strong attention to detail Excellent customer service, time management, and organizational skills. Experience working in healthcare facility, hospital, or doctor office a plus.

The Benefits
Medical, Dental, Vision Insurance Life and Long-Term Disability Insurance 401k plan Vacation time Twelve (12) Paid Holidays Education Reimbursement Program up to $500 per year Referral Program Employee Assistance Program An environment of like-minded people reaching for the same goal Serving the underserved community A sense of purpose

Who We Are
Since 1951, Kings View leads the community in providing behavioral health services to the underserved population. We have a strong tradition of commitment, and we focus on serving rural communities where health resources are often limited. Our people treat the community with care and compassion. We stand by our cornerstone and philosophy of valuing each persons worth, dignity and wholeness in body, mind, and spirit. Our principal core values echo throughout the organization and into our patient-focused programs. At Kings View we are dedicated to continuing our demonstration in the unparalleled commitment to wellness and recovery within each community we serve. Join us and apply today.