Job Description:
This is a hybrid role (not eligible for 100% remote), all employees must live within a commutable distance from our Tampa or Miami office.
What You'll Do
The Delivery Engagement Lead develops and execute strategies to scale delivery excellence across our growing Florida business. The role impacts the way Salesforce teams at Slalom manage engagements and provide transformational delivery leadership across our global portfolio of clients. Additionally, the Delivery Lead plays an important role in creating meaningful work for our consultants.
- Help build a team to influence, enable, and scale our delivery roles and teams across Slalom to ensure consistent and high-quality delivery.
- Lead efforts to bring continuity to our engagement management and delivery methodology to all Salesforce practitioners globally.
- Lead the efforts to capture best practices and develop case studies and other core deliverables to build solution offerings.
- Engage directly with senior client stakeholders as an Accountable Executive on our most transformational engagements, ensuring delivery leaders are set up to manage engagement risk, project financials, accounts receivable, defining deliverable content, and ensuring buy-in of proposed solutions from top management levels at the client.
- Perform oversight of large-scale, complex software delivery project/program management on client engagements.
- Work with local teams to ensure successful adoption of delivery methodology.
- Build collaborative relationships across Slalom, including local market leadership, Build, and other lines of business.
- Provide guidance, coaching, mentoring, and day-to-day direction for a team of direct reports on a project(s); handle the performance feedback and annual review processes for direct reports.
- Provide expert guidance and lead business development opportunities, including writing SOWs and presenting solutions to perspective clients.
- Build collaborative relationships across Slalom, including local market leadership, Build, and other lines of business.
What You'll Bring
- 10+ years of consulting experience in delivery leadership relative to iterative software development as a Program Lead, Engagement Lead, and similar roles leading complex projects.
- Experience in all phases of product development, software development, and testing lifecycles.
- Experience in management of established technology and product departments with mature program management processes and standards for both Agile and Waterfall project methodologies.
- Experience with recruiting and building out teams; experienced management with a strong history of mentoring others.
- Demonstrated professional growth and the proven ability to work cross-functionally.
- Familiarity with delivery governance and status tracking tools and processes to support oversight and quality assurance on a global project portfolio.
- Demonstrated track record of writing RFPs and SOWs, and reviewing proposals with clients and negotiating contracts.
- Expert business operations experience (e.g., invoicing, SOW, margins, utilization).
- Outstanding verbal and written communication skills to audiences of all levels including client-facing skills.
- Expert in agile software delivery methodologies: Scrum, Kanban, SAFe, XP, and Lean.
- Embrace challenging situations and enjoy solving complex problems.
- Expert at project delivery, including all aspects of program management and the SDLC.
- Excellent mentoring and leadership skills.
About Us
Slalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human. In six countries and 49 markets, we deeply understand our customers-and their customers-to deliver practical, end-to-end solutions that drive meaningful impact. Backed by close partnerships with over 400 leading technology providers, our 13,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all. We're honored to be consistently recognized as a great place to work, including being one of Fortune's 100 Best Companies to Work For seven years running. Learn more at slalom.com.
Compensation and Benefits
Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that includemeaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.
EEO and Accommodations
Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.
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