- 5 years experience working with Atlassian / JIRA systems or similar issue tracking systems
- Experience in GED level reading, communication, math and problems solving skills required to perform administrative support work
- Implement Honda Ready for Verification Quality process across function groups within Infotainment division and vendors.
- Has proficient computer skills in word processing (Microsoft office programs: Word, PowerPoint and Excel) and usage of collaboration related tools (Confluence, Sharepoint, etc).
- Valid Ohio drivers license required.
Responsibilities include:
- Ensure Issue ticket closure steps adhere to Honda process.
- Works in teams (internally & externally) to understand status of issues and targeted resolution timing for closure.
- Will collect, compile records and documentation in an organized manner and file as appropriate
- Post results data/logs/artifacts to various collaboration tools
- Documents/summarizes results/conclusions and determining if additional data is needed.
- Communicates results clearly in written reports/formal presentations in customer's format
- Ability to support department specific needs as described in job requested based on specialty.
- Learning new tools and equipment to facilitate additional testing needs