Field Specialist, Field Services Support CIP at ManpowerGroup in Tampa, Florida

Job Description:

This position provides technical and customer service for Ricoh products and services, acting as a primary resource for training and support.

Responsibilities:

• Technical: Configuration, installation, troubleshooting, training, data analysis for product improvement.
• Customer Service: Understanding customer needs, maintaining relationships, providing solutions.
• Workload Management: Meeting deadlines, response times, and quality objectives.
• Administrative: Completing reports and maintaining accurate records.
• Other duties as assigned.

Qualifications:

• High school diploma, experience with computers and electronics preferred.
• Valid driver's license and car insurance.
• Meets Ricoh's certification requirements for the assigned role.
• Excellent communication, problem-solving, and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficient in Microsoft Office Suite.

About Ricoh:

Ricoh provides technology solutions for businesses, empowering them to work smarter and achieve success. They offer a collaborative and passionate work environment with opportunities for professional development and benefits packages.