Invoicing Support at DH Pace Company, Inc. in Olathe, Kansas

Job Description:

DH Pace Company, Inc. is seeking a detail-oriented Invoicing Support to join our billing team in Olathe, KS! This individual will perform high-volume billing functions and administrative tasks. You must be comfortable working in a fast-paced environment. Come work for a fast-growing company with growth opportunities! $300 SIGN-ON BONUS!

Position Overview: 

• Provide customer service for Overhead Door Company of Kansas City™, a DH Pace Company, Inc. by answering a large volume of inbound calls - identifying the type of call, type of problem, and then scheduling the service appointment


• Gathering information from the customer to ensure accurate billing


• Promoting products, services, and quote accurate pricing when appropriate


• Entering detailed information in the service ticket that allows the dispatcher to send a qualified technician to the job site


• Assisting with various administrative projects


• Other duties will be assigned

Qualifications: 

• Excellent communication and customer relation skills, must be comfortable working on the phone the majority of the day and handling a large volume of inbound calls


• Strong attention to detail and organizational skills


• Ability to multi-task and work efficiently in a fast-paced work environment


• A high sense of urgency and previous office, customer service, administrative assistant, finance, or billing/invoicing experience excel in this position

Why DH Pace? 

DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years!  We have 50+ US offices in 24 states with 2023 company-wide sales of $1 billion.   

Our benefit offerings include: 

• Medical, dental, and vision options: Available on the 1st day of the month following your start date!


• Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year!


• Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day


• Floating Holidays: Up to 2 floating holidays per year


• Competitive compensation: Including annual performance evaluations!


• 401k retirement plan: Including an employer match!


• Company paid: Life insurance, short-term disability, & long-term disability and more!

 

Successful completion of references, employment verifications, background check, and drug screen required in advance of hire. 

DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies.  Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc.  Please, no phone calls or emails.

 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Administration

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