Customer Service Representative at Langhorne Imports Inc in LANGHORNE, Pennsylvania

Job Description:

Join Fred Beans Automotive Group, voted Best Places to Work 5 years running and Healthiest Employers for 2021 and 2022!
***More Work means More $$$***
Fred Beans Ford of Kia is currently seeking to hire a Customer Service Representative . As a top performer in customer satisfaction and retention, the increase in workload requires us to add staff immediately!

Fred Beans is the largest privately held automotive group in PA. Our network of 18 service centers in PA and NJ open the door for future career advancement.
What You'll Do

Provide exceptional and efficient customer service
Make recommendations based on customer vehicle
Answer phones and schedule service appointments
Coordinate with parts department and other vendors
Update customers on service progress of vehicle
Assist Service Advisor team with daily operations
Ensure the customer has a positive overall service experience
Prepare and complete all documentation related to the service transaction.

What We Offer

Updated facilities: including tablets, electronic repair orders and multi point inspections,
texting software and much more!
Company funded training and leadership programs to help you further
your career. (Our company spent over $600,000 training our staff last year)

Company funded health benefits
Life, Disability, and Cancer Insurance
Pet Insurance
Company-matched 401(k)
Paid Vacation and Personal time off
Convenient and reasonable work hours Monday through Saturday, NO Sundays
Employee and Community discounts at over 150 vendors
Healthy Living Program
Partnership with SoFi
Parental Leave
Volunteer Time Off
Long Term Job Security -- We've been in business for 47 years and we're still growing!

What You'll Need

Excellent customer service and communication skills
Good organizational and time management skills
At least one year of Automotive experience preferred
A valid driver's license
Reliable transportation
Attention to detail