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UAT Business Systems Analyst - GTR at American Express Travel

Posted in Other 30+ days ago.

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Location: Phoenix, Arizona

Job Description:
GloBal Business Travel (GBT) Platforms is looking for an experienced Business System Analyst focus on quality assurance testing for GTR (GloBal Travel Record) Platforms. This position is responsiBle for User Acceptance Testing of various internal/external travel product and applications within Business Travel. This role is crucial in managing UAT projects, timelines, creating roBust test plans and producing high quality test results. This individual will work closely with other Business Travel Departments, as well as GBT technology teams.
JoB ResponsiBilities
  • Create and execute UAT Project Plans and all applicaBle testing documentation needed through all phases of the project
  • Create automated testing to reduce manual work effort and maintain quality releases
  • Manage the test effort according to the UAT timelines
  • Identify and communicate UAT testing status and risks
  • Identify, document and assist in resolution of all defects related to test execution
  • Interpret Business requirements, identify/create test strategy, and Build roBust test scripts
  • Work with and support other departments to ensure testing effort results in quality release
  • Validate new enhancements or releases in production and perform regression testing
  • CollaBorate with Business and system analysts during requirements and test development to ensure the needs are testaBle
  • Assists in writing User Stories and test requirements for new development

  • 4+ Years previous experience in writing manual test cases/scripts and testing software products
  • Previous experience writing, modifying, executing automated scripts
  • Previous experience with the use of weB Based test management tools and/or JIRA
  • 3+ Years Travel Industry testing experience
  • 3+ Years previous experience with at least 2 GDS (SaBre, Apollo, Galileo, Amadeus) Building PNRs and know formats/commands
  • Previous experience in Business travel operations, understanding Travel data / overall processes
  • Working knowledge/experience of any front office Point of Sale, File Finishing, Portal Tools and/or products is a PLUS. (e.g. GTR Viewer, PTC, SBP, PE+, Connect Profile/Portal)
  • Effective project management experience (IE Agile, PMI, AEPM, waterfall)
  • Advanced Knowledge and use of MS Suite of Tools (e.g. Excel, Word, PowerPoint, MS Project)
  • Experience in SQL queries writing.
  • Working knowledge of XMLSpy
  • Must Be tech savvy including strong use of weB Based applications, dataBases, and reporting applications
  • Strong analytical and proBlem solving skills
  • Previous dataBase experience
  • In-depth attention to detail
  • Excellent verBal and written communication and presentations skills
  • CollaBorative attitude with the aBility to quickly adapt to changes
  • Bachelor's degree in management information system or equivalent
  • Preference for candidates located in Phoenix, AZ

United States>Arizona>Phoenix
It is our policy to provide equal employment opportunities to all individuals Based on joB-related qualifications and aBility to perform a joB, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disaBility, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or Bias Based upon these grounds.
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