This job listing has expired and the position may no longer be open for hire.

Other Violent Crimes Program Specialist at Four Oaks

Posted in Nonprofit - Social Services 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Muscatine, Iowa

Job Description:

Family Resources is looking for a strong, determined, passionate, and innovative Other Violent Crimes Program Specialist. The Other Violent Crime (OVC) Specialist will provide trauma-informed, survivor-centered comprehensive services to survivors of homicide and other violent crimes to individuals in the communities served with the leadership of the SOHP Coordinator within the SafePath Survivor Resources Department. The OVC Specialist will participate in the SOHP 24-hour on-call rotation; have reliable transportation, and a flexible schedule to accommodate program and survivor needs.  

Position Hours: 8:30 am to 5:00 pm weekdays, with some evenings/weekends as needed.

Full-time, Salaried Position

Comprehensive Benefits

The position will be based out of the Muscatine office and will cover Muscatine, Louisa and Cedar Counties.


  • Provide comprehensive, trauma-informed, survivor-centered services to survivors of homicide and other violent crimes. These services will consist of but are not limited to the following: legal advocacy, individual advocacy, information and referral, outreach and awareness, training, community collaboration, emergency client assistance and transportation, crisis response and crisis counseling, and systems advocacy.

  • Providing information about the criminal justice process in its entirety including but not limited to the investigation, pre-trial procedures, trial, and appeal, in person, by phone, or in writing.

  • Providing support during legal processes including assistance with victim impact statements.

  • Providing assistance in filing claims with the Iowa Attorney General-Crime Victim Assistance Division’s Victim Compensation Program, Safe at Home program, Iowa Protective Order Notification for Domestic Abuse (IPONDA) & Iowa Victim Information & Notification Everyday (IowaVINE).

  • Providing referrals to community-based victim service programs and other resources as appropriate

  • Ensure free, voluntary, non-discriminatory, accessible services for all clients.

  • Assist survivors with funeral arrangements of their deceased loved one.

  • Assist with statements to the media.

  • Provide individual and group counseling/crisis intervention.

  • Provide personal and systems advocacy on behalf of the survivor/victims including housing, economic, medical and sheltering advocacy.

  • Provide community organizing and collaborating with related professionals/agencies.

  • Direct client assistance.

  • Implement an effective outreach program for designated counties (Jackson, Clinton, Scott, Muscatine, Louisa, and Cedar)

  • Develop, implement and schedule educational presentations on homicide, trauma and related issues in the public sector including training for law enforcement, schools, and non-profit agencies.

  • Assist with maintaining a library of information resources (books, pamphlets, articles, etc.) relevant to survivor understanding, recovery, and advocacy.

  • Implement community awareness activities regarding survivors and their needs.

  • Design, plan, and implement activities for survivors during Victims’ Rights Week.

  • Participate in community relations/networking.

  • Represent the program and agency positively in all public and community contacts.

  • Provide immediate response to survivors as requested by law enforcement, medical professionals and other community partners

  • Ensure follow-up communication for survivors as they are identified through victim-witness coordinators, law enforcement, the media, or other sources.

  • Provide ongoing support to survivors through face-to-face contacts, cards, telephone calls, and other means.

  • Provide crisis counseling for adult & child survivors of homicide, as well as other violent crimes.

  • Advocate for victims within legal, medical, housing & social systems

  • Facilitate support and action groups for victims

  • Ensure all appropriate documentation of client contacts

  • Actively participates in program and agency problem identification and resolution.

  • Completes job-related paperwork and data entry in a timely and accurate manner.

  • Proactively supports the development and attainment of program and agency program goals.

  • Proactively supports agency values.

  • Follows agency policy on confidentiality.

  • Keeps SOHP Coordinator informed of relevant issues.

  • Other duties as assigned.

Bachelor's Degree required. Master's Degree in a related field preferred. With 3 years of experience working in the human services field with survivor services experience preferred.

Must have current proof of car insurance, able to pass driving background check and have reliable transportation.

Bilingual and/or bi-cultural applicants are highly encouraged to apply.

About Family Resources

At Family Resources, we believe in strengthening children, families, and individuals in our community - it's the passion that permeates everything we do. Family Resources has grown to become one of the state's largest agencies devoted to child welfare, juvenile justice, mental health, and survivor services. We recognize that these children, families, and individuals come to us from a variety of circumstances, which makes it important for us to reach them where they are right now.

Family Resources offers a comprehensive benefits package, excellent wages, and opportunities for growth & advancement!

Equal Opportunity Employer that thrives on Diversity!