Loan Originator Assistant at Synovus Financial Corp. in Monroe, Georgia

Job Description:

Job Summary:
Performs a variety of complex clerical duties to provide administrative and operational support to the branch mortgage production staff to ensure effective branch operations. Generally serves as the first point of contact to the mortgage customer. All duties are performed in accordance with established policies and procedures.
Job Duties and Responsibilities:
Supports marketing and advertising efforts in the branch
Assists processing center with obtaining loan information
Assists with scheduling of closing.
Manages branch cross-sell reporting through S-Link
Assists with data entry of Empower
Maintains P & P in branch: keeps updated
Keeps track of all memo and files in a central location
Greets customers, answers phones, copying, etc.
Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.
Perform other related duties as required.
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Synovus is an Equal Opportunity Employer supporting diversity in the workplace.
Minimum Education: High School Diploma
Minimum Experience: 3+ years job related experience
Required Knowledge, Skills, & Abilities:
Customer service experience
Working knowledge of database, spreadsheet and word processing programs
Good oral and written communication skills
Preferred Knowledge, Skills, & Abilities:
Bank and/or mortgage experience.