Product Account Development Representative at Rackspace, Inc. in San Antonio, Texas

Job Description:

We call ourselves Rackers. That's not a title or a label-it's an attitude and reflection of who we are, what we do, and most importantly, how we do it. We're the voice behind the phone call, the brains behind our expertise and innovation, and the heart behind our service to customers. Exceptionally talented, creative, smart people helping the world leverage technology to achieve a greater purpose-that's who we are. Each and every one of us delivers on our vision through shared core values that guide us as we deliver our best every day. Rackspace Technology accelerates the value of the cloud during every phase of a customer's digital transformation.Join us on our mission. Our Commercial sales team is looking for experienced technical sales professionals to help us continue to grow by seeking new opportunities within existing accounting and hunting for new customers. What will I be doing? OurProduct Account Development Representativeswork as part of a team, leading the full sales cycle.  Specializing in acquiring customers through inbound leads and qualified prospects. Responsible for providing customers with product solutions based on facts and understanding of customers' business needs and strategy. Owns opportunities through the full sales cycle from lead to close. Engages in solution-based selling with customers looking for sales/service/marketing solutions.   

What makes someone successful in this role?

• Ability to identify decision makers within targeted accounts to begin effective prospecting campaigns. Call on prospective buyers in existing customer base / contacts inside existing account base as a source of lead generation.


• Cross sell into all targeted accounts and generate leads/opportunities from within client base. Create and deliver qualified cross sell opportunities to field Strategic Account Executives as dictated.

• Handles inbound, reactive customer calls and convert them into sales opportunities.


• Overcome objections. Describe product/service features and benefits and how they relate to the business need / problem.

• Completes highly transactional work where learning is applied to new situations.

• Collaborates with Client Executives and sales leader to ensure work activities align with customer sales strategy.


• Meets or exceeds quota/metric expectations for revenue, contact, and lead generation.


• Manages data for clients in company's CRM, ensuring all communications are logged, information is accurate and documents are attached.

What are the qualifications for this role?

• Requires 1-2 years of related experience in telesales and/or inside sales.


• Requires solid experience in opportunity qualification, pre-call planning, call control, account development, and time management.

• B2B sales experience preferred.

• Experience in the technology industry preferred.

• Prefer previous experience developing business relationships with enterprise companies.

• Prefer previous success qualifying opportunities involving multiple key decision makers.

About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world's leading technologies - across applications, data and security - to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we're all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know. Apply Now