Working within an experienced product support team the Application Specialist will use their clinical knowledge and experience to support the TrakCare product by providing application knowledge and the ability to troubleshoot and prioritize problems escalated by the customer. The Application Specialist will become the Subject Matter Expert (SME) resource for TrakCare Clinical. Qualified candidates come from a clinical background as a Pharmacist or Nurse within a Hospital.
Be a Subject Matter Expert (SME) for TrakCare Clinical
Support the TrakCare application in a manner that will follow the methodologies and processes of InterSystems
Improve response time to customer inquiries by continuously improving communication, analytical, and learning skills.
Support colleagues and assist in spreading application knowledg
Clinical background required
Understanding and experience with Hospital Information, Pharmacy and Clinical Information Systems
Excellent communication skills
General aptitude for solving problems
An ability to handle multiple tasks simultaneously and within tight time constraints
The ability to commit to some travel and working from customer sites and other InterSystems offices as needed
InterSystems is the engine behind the world's most important applications. In healthcare, business, government, and other sectors where lives and livelihoods are at stake, InterSystems is the power behind what matters™. Founded in 1978, InterSystems is a privately held company headquartered in Cambridge, Massachusetts (USA), with offices worldwide, and its software products are used daily by millions of people in more than 80 countries. For more information, visit InterSystems.com.
We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.