Service Scheduling Coordinator at MYR Group Inc. in Henderson, Colorado

Job Description:

Job Description

Summary:

Since 1912, Sturgeon Electric Company, Inc., a subsidiary of MYR Group, Inc, has provided comprehensive electrical construction services to clients throughout the western U.S. Sturgeon Electric has two divisions, offering both power line construction and commercial/industrial electrical construction, making it a full service electrical provider.

Sturgeon Electric's Commercial and Industrial (C&I)electrical construction division specializes in large-scale commercial electrical projects, telecommunications, traffic signalization, gas distribution, high voltage distribution service and maintenance to clients. Sturgeon Electric has experience performing projects under Integrated Lean Project Delivery methods, and also offers pre-construction services, in-house pre-fabrication capabilities, and Building Information Modeling (BIM) capabilities.

The Service Scheduling Coordinator provides scheduling and operational support to project teams and customers. The Coordinator is responsible for scheduling orders, call-out repair and deployment of resources to support the Service department.

Essential Functions:

* Dispatch and schedule work orders utilizing customer and field service systems
* Coordinate service or repairs on behalf of employees and customers
* Communicate with customers, setting up services such as installations or repairs, relaying information to workers and keeping careful records of services and transactions
* Order material for service team as needed
* Complete job cost transfers for heavy equipment on a weekly basis
* Maintain a job log for the service projects to include job number, description, contact information, driver name, and billed amount
* Review service drivers' daily paperwork
* Receive work orders from service team and price as needed
* Organize and schedule building maintenance activities
* Other duties as assigned
* Regular and predictable attendance
* Essential functions of this position are to be performed at a Company-designated office or field location
* Understand and comply with the Company's Code of Business Conduct and Ethics Policy and other industry-specific professional and ethical standards

Job Requirements

Principal Skills:

* Strong oral and written communication skills
* Strong organizational skills, with ability to multi-task, and quickly adapt to change
* Excellent interpersonal and customer service skills
* Must be detail oriented with problem/situation analysis skills
* Customer/client orientation with ability to build collaborative relationships
* Problem/situation analysis skills
* Working knowledge of electric service operations

Qualifications:

* Minimum 2 yrs of experience in electric service/construction environment

Preferred Education:

* High school diploma or GED is required

Excellent benefits including:

• Weekly pay via direct deposit


• Comprehensive benefits package
  
  
  • Medical, dental, & vision
  
  
  • $15 weekly premium for employee only & employee plus family coverage
  
  
  • Low deductibles and out-of-pocket maximums
  
  
  • Flexible spending accounts
  
  
  • Company-paid short and long-term disability
  
  
  • Company-paid life and accidental death & dismemberment
  
  
  • Supplemental life and accidental death & dismemberment
  
  
  • Critical illness & accident plans
  
  
  • Identity theft protection
  
  
  • Group legal
  
  
  • Auto & homeowners
  
  
  
  

• Generous 401(k) Plan


• 100% match up to 6%; immediate vesting


• Annual profit-sharing potential
  
  
  • Paid time off
  
  
  • PTO starting at 15 days annually
  
  
  • Holidays (8 per year)
  
  
  
  

• Superior educational assistance program

Competitive salary commensurate with experience ($39,000-$55,000). Posted salary ranges are made in good faith. MYR Group reserves the right to adjust ranges depending on the qualifications of the selected candidate.

Position may be subject to pre-employment screening, which may include background check and drug testing. Accessibility: If you need an accommodation as part of the employment process, contact our Employment Hotline at 1-855-635-1321.

MYR Group, Inc. and our subsidiaries are proud to be Equal Opportunity Employers. We promote diversity of thought, culture, and background, which connects our family of brands. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, or other protected characteristics. We celebrate diversity and are committed to creating an inclusive environment for all employees.

MYR Group does not sponsor applicants for work visas. Applicants must be currently authorized to work in the United States for any employer.

MYR Group and our subsidiaries do not work with any third-party recruiters or agencies without a valid signed agreement. All communication regarding candidates, submissions, and job openings must be done with through the corporate Talent Acquisition team only. Any violation of these terms may disqualify new agreements or terminate any existing agreement with MYR Group, Inc.

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