Investigative Assistant/Administrative Support - New York, NY at KACE in New York, New York

Posted in Admin - Clerical 16 days ago.

Type: Full-Time

Job Description:




About KACE:

When you make the decision to join KACE, you are choosing to work alongside talented professionals that have one thing in common; the passion to make a difference!

KACE employees bring their diverse talents and experiences to work on critical projects that help shape the nation’s safety, security, and quality of life.

The desire to have a career that is purposeful and forward thinking is woven into every KACE employee…it’s The KACE Way.

KACE employees are purpose driven, forward focused, open-minded, trustworthy and invested.

The KACE Way is our commitment to our employees, to our customers, and to our communities.

Join KACE and make a difference!

We’re looking to add and Administrative Support/ Investigative Assistant position.   If you can envision joining a team where you will have the opportunity to provide mission driven results; then we are looking for you!

Here’s what you need to be successful in this role:

  • Coachable - Open to constructive criticism, with a strong desire to implement and sustain feedback by others

  • Customer service orientated - Understand the value of a relationship by building trust and relating to the customer to ensure the conversation progresses properly and on tract.  Honest and have the integrity to do what’s right for our customers and for the business

  • Curious - Actively seek information pertaining to our business, services and customer base

  • Committed - Have the passion and perseverance for what you want to accomplish

  • Willing to support critical duties - Support responsibilities that must continue to be performed during crisis situations and contingency operations

What You’ll Get to Do!!

The Investigative Assistant  position will be handling a wide range of administrative and support-related tasks and should be able to work independently with little or no supervision. The Assistant  must be extremely well organized, detail oriented, and has a positive disposition and "can-do" approach. This position will support a Federal Law Enforcement client in New York, NY.   A high level of professionalism and confidentiality is crucial in this role, as well as a commitment to superior service.

The Investigative Assistant  is responsible for conducting research using various resources to analyze data and report the findings in the assigned department while maintaining confidentiality. The Data Analyst III will perform data entry, maintain department database systems, prepare physical files, and create physical reports to brief management. He or she will also cross reference data to ensure validity and accuracy in preparation of reports.

Key functions you will perform!

  • Provide day-to-day administrative support (filing, copying, answering incoming calls, assisting with mailings, ordering of office supplies, etc.) to senior-level staff at customer site.

  • Prepare and provide monthly travel card report for the group.

  • Assist with weekly, monthly, and quarterly excel reports

  • Handle requests for information and data;  resolve administrative problems and inquiries

  • Prepare and modify documents including correspondence, reports, drafts memos, cables and emails

  • Maintain attendance reports; leave records, trip records and logs. Correct any discrepancies found in reports.

  • Conduct research; develop and maintain spreadsheets, tracking databases, reports, and presentations; generate and document information for statistical purposes.

  • Utilizes investigative tools and provide investigative follow ups. 

  • Manage criminal and civil case files.

  • Support investigations and projects by researching and consolidating information from various data sources/systems.

  • Assist law enforcement personnel with timely and accurate submission of required reports.

  • Perform other related and/or administrative duties as assigned.

What you will need to have:

  • High School diploma required; Bachelor’s degree preferred.

  • Minimum of two years of experience as an analyst.

  • Four years of experience working in a professional setting preferred.

  • Strong oral, written and interpersonal skills; excellent proofreading skills

  • Professional demeanor

  • Strong organizational and interpersonal skills.

  • Intermediate to advanced skills in manipulating data in Excel preferred.

  • Experience performing extensive research utilizing multiple data sources systems preferred.

  • Able to work as part of a team or independently with minimal direction.

  • Ability to multi-task; detail oriented; be observant and anticipate operational needs

  • Excellent problem solver and able to handle difficult situations

  • Strong computer skills; proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Access, and Outlook), technology systems, and communications tools (Adobe).

  • Knowledge of clerical and administrative procedures and systems such as filing and record keeping

  • Ability to be flexible and adaptable in a variety of situations

We Offer…

  • Paid training, fun, talented and driven teammates

  • Knowledgeable, encouraging and present leadership

  • A diverse and community-minded organization

  • Career growth and learning opportunities for aspiring minds

  • A competitive benefits package, and fosters a highly skilled, energized and empowered workforce. 

Applicants selected may be subjected to a Government background investigation and may be required to meet the following conditions of employment:

  • A Favorable credit check for all cleared positions

  • Must be a U.S. Citizen

  • Successfully passing a background investigation

KACE offers a competitive benefits package, and fosters a highly skilled, energized and empowered workforce.

Due to the high volume of applications received, the Recruiting Department will contact you directly, should you be selected to advance in our recruitment process.

The KACE Company, LLC is a federal contractor and, as required by Executive Order 14042 is subject to certain laws, regulations and orders requiring its workforce to be fully vaccinated against COVID-19 and its variants, unless an employee has an approved exemption due to a medical or religious reason, and there is a reasonable accommodation that can be provided to the employee without imposing an undue hardship on the Company.  KACE requires all current and newly hired employees to show proof of being fully vaccinated from COVID-19, or have an approved reasonable accommodation which exempts them from the vaccination requirement, by January 18, 2022.

For more information about the company please visit our website at

KACE is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability or any other federal, state or local protected class.

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