The Operations Trainer I position facilitates and documents regulatory and company trainings. He/She ensures training compliance. This position will train employees, interact with management, and process, collect and maintain the documentation to be audit ready.
The Operations Trainer I position conducts new employee orientation training to educate new hires on compliance requirements. He/She facilitates and trains on recurrent corporate compliance programs to meet regulatory requirements. This position provides account-specific training to meet customer and operational needs. The Operations Trainer I position maintains training records to track training compliance.
Reports training compliance data to keep management updated.
Documents organizational best practices to implement operational standardization.
Collaborates with various functional groups to coordinate training documentation distribution and retention.
Monitors process documentation annual reviews to ensure accuracy and completion.
Records process work instructions and flows into quality documentation system (i.e., QDocS) to prepare for internal and regulatory audits and to maintain ISO certification.
Facilitates pre-production workshops, train-the-trainer sessions, and informational meetings to prepare and educate employees on new processes for customer implementations.
Conducts Research: Identifies the business problem that requires research; identifies sources of information that are relevant to a problem; reviews literature and data related to the research question; summarizes information from data sources.
Detail Orentation: Captures/documents specific and accurate information; learns subjects thoroughly and in detail; completes work with thoroughness; supplies appropriate details when requested; maintains organized files.
Technical Writing; Demonstrates a general understanding and use of grammatical rules; expresses ideas clearly and concisely; explains the relationship of effective writing to business objectives.
Associate's Degree - Preferred
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law