SA Human Resources Coordinator at Horizon Goodwill Industries in Hagerstown, Maryland

Job Description:

Job Summary:
The Human Resources Coordinator is responsible for identifying and assisting in the development of opportunities that empower the organizations internal workforce to improve their well-being, retention, and engagement. This position will work directly with Source America/Ability One contract employees to help identify alternate paths to employment through check-ins and support.

Essential Functions:

Act as a case manager for employees and provide information as well as refer individuals to services needed through community resources (i.e., adult education classes, childcare, transportation, credit counseling).
Educate employees, community organizations, and employers concerning HGI programs and services.
Work closely with management and employees to improve work relationships, build morale, and increase productivity.
Monitor and assess employee work-based needs and make recommendations to supervisors.
Complete initial IEEs for newly onboarded employees, obtain appropriate certifications, and complete annual IEEs in compliance with Source America/Ability One.
Conduct weekly, bi-weekly, or monthly check-ins with Source America/Ability One employees.
Assists management with performance concerns, disciplinary action, and conflict management issues.
Assists with preparation and implementation of wellness budget, policies, and procedures.
Assist employees with personal concerns and assessments; provides recommendations and referrals for counseling, crisis intervention, and treatment.
Answer employee inquiries regarding the EAP and oversee the mandatory referral program.
Create connections in communities to target Source America/Ability One prospective employee.
Assists with external recruiting efforts, including maintaining relationships with schools, associations, and other recruiters.
Represents the organization at selected job fairs.
Answers frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc.; refers more complex questions to appropriate senior-level HR staff or management.
Act as an advocate for assigned employees.
Establish and maintain good rapport with the employee(s), organization leadership, and referring agencies.
Maintain all relevant confidential records, case notes, reports, and other documentation.
Participate in agency meetings and committees as directed.
Perform other duties as assigned.

Education and Experience:

Experience with public assistance system preferred.
Case Management experience preferred.
Knowledge of various community resources.
Valid drivers license, clean driving record, and ability to provide own transportation.