Senior Account Manager-Buffalo, NY-Hybrid at United Natural Foods Inc in Chesterfield, New Hampshire

Job Description:

PURPOSE:

The Sr Account Manager is responsible for sales in assigned geographical area and/or key accounts. They manage, direct, and coordinate all sales plans and programs and a team of sales resources.

The Sr Account Manager will create partnering relationships of trust, integrity, customer satisfaction and loyalty and ensures customer compliance. They collaborate with their teams to achieve the objective of building out the store.

JOB RESPONSIBILITIES:

Account Management & Sales Planning (25%)

• Execute sales plans and goals designed to increase sales, profit margin and minimize expenses

• Develops joint business plans

• Manage, target and secure new sales opportunities and servicing of existing accounts.

• Forecast profit, volume growth and other related goals as determined. Assist with the preparation of a sales budget for assigned accounts.

• Makes key decisions on addressing and identifying customer needs and concerns for assigned accounts

Deliver Account Results (25%)

• Analyze sales reporting and create strategies to drive sales.

• Develops and maintains a Joint Business Plan that drives sales and profit margin.

• Responsible for sales and profit margin results for assigned account(s).

• Focuses plans to drive sales and profit margin across product and services

Manage Relationships (25%)

• Create and maintain partnerships with vendor, broker and other trade partners.

• Meet or exceed client expectations and established deadlines.

• Drives proactively the company’s initiatives to ensure the success of the customer.

• Focuses efforts on mutual sales and profit growth.

• Owns a territory of core customers

Manage Execution (20%)

• Conduct regular reviews of sales activities and effectiveness. May develop promotions and incentives to increase sales and improve performance.

• Partners with cross-functional team of resources to ensure account goals are achieved. Works collaboratively with Merchandising, Subject Matter Expert’s and Services leaders to ensure department sales specialists are supporting their account goals

Provide Direction & Manage People (10%)

• Lead team members within assigned territory through effective objective setting, delegation, and communication

• Manage sales team members to established metrics

• Responsible for selection, training and mentoring current and new team members within assigned territory

JOB REQUIREMENTS:

Education/ Certifications:

• Bachelor’s degree strongly preferred

Experience:

• Minimum 2 years sales experience preferred

• Demonstrated ability to drive new business and close sales

• Development and execution of business plans, sales plans, and/or commission programs.

• Understanding of sales forecasting, programs, promotions and related techniques

• Understanding of margin and company profitability

• Familiarity with sales opportunities

• Proven track record of meeting and exceeding customer expectations

• Ability to work in a result driven environment

• Proficiency in Microsoft Office Suite and company sales systems

• Understanding and knowledge of products

Other Skills/ Abilities:

• Excellent communication, negotiation, preparation and presentation skills

• Ability to lead without reporting authority

• Ability to interact at all levels of the business

• Able to manage and coordinate projects

• Aptitude for financial reporting

• Able to exceed at: customer service skills, problem solving, attention to detail and organizational skills.

PHYSICAL ENVIRONMENT/ DEMANDS:

• Travel is required by plane, train and car.

• Work is performed in a temperature-controlled office environment and performed while traveling outside of a temperature-controlled office environment.

• Incumbent may sit for long periods of time at desk or computer terminal

• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.

• Incumbent may use calculators, keyboards, telephone and other office equipment in the course of normal workday

• Stooping, bending, twisting, reaching and lifting up to 25 pounds may be required in completion of job duties

All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or protected veteran status. UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. - M/F/Veteran/Disability. VEVRAA Federal Contractor.

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