Administrative/Customer Service : Phone Operations and Support at DH Pace Company, Inc. in Olathe, Kansas

Job Description:

Dh Pace Company, Inc. in Olathe, KS, is hiring an Administrative/Customer Service Support Rep. for an exciting new position supporting our phone system. At DH Pace, our commitment to excellent service for our customers starts with how we answer the phone. We require our phone system to function at the highest possible level at all times, as we respond to thousands of customers, 24 hours per day, 365 days per year! We are looking for a highly motivated person with entry level IT skills. Position will be responsible for daily trouble shooting, set up of new employees, help desk duties, report writing and communicating with employees across the Company. If you have a high degree of accuracy, great communication skills and a desire to be part of a growing organization, please apply NOW!

Job Responsibilities:

• Sales Order creation


• Material Ordering


• Purchase Order management (creation, follow up, invoicing assistance)


• Generating reports for meetings, taking notes and updating per meeting progress


• Project and Service billing


• Material returns


• Assist with inventory


• Other duties as assigned

Job Requirements:

• Two (2) years of administrative experience, project management, construction, or a related field is preferred. We are eager to train motivated team players! 


• Strong attention to detail


• Ability to multi-task and work efficiently in a fast-paced work environment


• Computer proficient

Why DH Pace?

DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products.  The company is privately owned and has been in operation over 95 years!  We have 50 US offices in 24 states with company-wide sales in 2021 of $740M.

 Our benefit offerings include:

• Competitive compensation and bonus incentive potential


• Medical, dental, and vision options


• 401k retirement plan + match


• Company paid life insurance


• Paid time off plan


• and more!

Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Administration