Collections Manager will be responsible for all aspects of credit and collections policy and procedures adherence for their credit portfolio's including:
Assist in developing sound, acceptable credit policies.
Manage receivables to achieve company DSO requirements.
Analyze delinquent accounts and prepare report on highest risk accounts including recommendations for resolution.
Interact with customers to obtain additional credit information to support credit lines.
Reconcile transactions and balances to maintain accurate accounts.
Initiate credits and adjustments to customer accounts within company policy limits.
Check for credit viability on requests for extended terms, and evaluate various adjustments or exception documents.
Submit requests to senior management and supporting documentation for accounts requiring credit lines.
Monitor potential bad debt in portfolio and follow the corporate process for submittal.
Monitor receivables and collections and provide updates of receivables and provide appropriate reporting procedures.
Identify problem accounts and provide regular updates of receivables to management.
Negotiate payment programs with delinquent customers.
Requirements for the role include:
5 to 7 year's of experience in Credit and Collections, prefer experience in high volume environment.
Prefer a Bachelor's Degree in Finance, Accounting, or Business Management.
Direct Management experience of credit teams -credit representative- 20 to 25 people.
Strong communication skills for negotiation & reconciliation.