Zynex is seeking Billing Specialists to join our team. If you are looking to join an amazing company that is passionate about making a difference in our patient's lives, then Zynex is the place for you.
Since 1996, Zynex has led the industry of safe, effective pain management for patients in pain. We are passionate about combatting the opiate crisis using our premium medical devices and providing patients a non-opioid, side-effect-free solution for their pain.
Zynex Medical was awarded "2024 Denver Top Workplaces" from the Denver Post
Competencies Needed:
Adaptability - Deals with change and ambiguity well; adjusts and alters behavior when change occurs so priorities are still met.
Customer-Focus -Implements ways to rapidly respond to customer requests for improved outcomes; works with the customer to collect accurate information about needs; goes beyond the initial thinking and remains flexible to meet customer needs; maintains strong and loyal customer relationships. In addition to patients, your customers may be coworkers, clinics, the Zynex sales team, etc.
Resourcefulness - Finds ways around obstacles or lack of resources; addresses potential problems and obstacles with a high degree of professionalism and in a way that aligns with the company's strategy.
Team Player -Prioritizes team over self. Works well with peers and Managers.
Essential Job Duties & Responsibilities:
Obtain billing authorizations for the use of Durable Medical Equipment (DME) from Insurance companies (e.g., Adjustors/Nurse Case Managers, TPAs (Third Party Administrators), Insurance Representatives).
Provide requested information to Insurance carriers to include billing/coding support concerning devices, accessories, and supplies for recipients, insurance providers, physicians, and the payer community.
Submit clean and accurate claims to insurance companies for payment of all Zynex goods and services.
Be responsible for maintaining accurate records and providing detailed, professional notes in patient files.
Operate independently in Zynex's access database/billing system to complete patient orders with a high degree of accuracy.
Meet daily goals as outlined by Billing Department Manager/Manager.
Dress and interact professionally in an office environment.
Follow all company policies and address issues following appropriate chain of command.
Be present/visible in the home office 5 days/week (M-F), 8 hours/day. Exceptions to this need prior approval from your direct Manager.
Complete other duties, as assigned by Management.
Job Qualifications:
interest in helping people.
regarding attendance M-F and arriving to work on-time.
to perform with high degree of independent judgment, discretion, and confidentiality; and make complex decisions within short amount of time.
communication (written & verbal) skills AND Excellent organizational skills.
phone communication skills with providers, carriers, patients, and trainees.
attention to detail and good typing skills.
Education:
High School Diploma or equivalent required; College degree beneficial.
Physical & Environmental Requirements:
Fast-paced, professional office environment with frequent interruptions.
Proficient use of office equipment including computers, copiers, fax machines and telephones.
Proficiency with office computers and Microsoft Office software.
Ability to communicate effectively via spoken, written and electronic means.