Enterprsie Analytics practice is seeking candidates for the position of a SeniorSalesforce support resource .
Minimum Qualifications :
Familiar with Support Process, Incident Management, Service & Change Management.
ITIL V3 , SFD C Admin Certified
Knowledge on GXP is added Advantage
Manage Business Data incident fixes
Ensuring compliance to GxP
Helping business with change management procedures and WI
Maintaining and creating change WI
Must Have ITIL Understanding
Incident Managem ent
Problem Managem ent
Ticket and communication Management
Support SIT for application changes.
BA / BS degree or equivalent experience.
Proficiency Level *
SFDC Devlpmnt & Customization
SFDC Analytics and Reporting
* Proficiency Legends
The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels.
The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects.
The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects.
The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is ranked 205 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us on Twitter:USJobsCognizant.
Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission. Our Cognizant Veterans Network assists Veterans in building and growing a career at Cognizant that allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service.