Course Manager at Harvard University

Posted in Other 22 days ago.

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Location: Boston, Massachusetts





Job Description:

EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.


Duties & Responsibilities
Reporting to the Assistant Director of Curriculum Services (Basic and Social Science Curriculum), the Course Manager is responsible for directing the administrative services required to develop, schedule and implement a series of courses in the Program in Medical Education (PME) and its innovative Pathways curriculum. As a member of the Office of Curriculum Services (OCS) administration team, the Course Manager ensures that these courses adhere to the academic and administrative standards and policies of the PME. He/she represents the PME in course planning sessions and advises the course faculty leadership on educational strategies and formats. The Course Manager partners with faculty course directors on course development and implementation, including recruitment and orientation of faculty, development of course calendars, and administrative oversight of the grading process. The Course Manager plays an integral role in strategizing about curricular approaches, operationalizing course content design and establishing best practices for the courses in this innovative new curriculum.

This position works with PME and OCS administration and core course leaders to meet the educational standards and expectations of both the PME and the School's accrediting body, the Liaison Committee on Medical Education (LCME). The Course Manager also ensures that courses comply with the guidelines, standards, and processes required by the Office of the Registrar, Office of Advising Resources, Office of Educational Quality Improvement and the Academic Societies, particularly regarding student performance, completion of academic requirements, remediation, and grading. He/she is responsible for interpreting and advising faculty on educational program policies and applying these to individual case situations, ensuring that these policies are applied consistently and equitably.

Specific responsibilities of the Course Manager include:
• managing the operations of courses, including reserving and preparing space for course sessions and addressing educational technology/media needs;
• delivering online curriculum materials in several learning management systems;
• implementing educational technology solutions with an ability to acquire proficiency in emerging applications;
• addressing educational technology requests from faculty and directing them to the appropriate resources in OCS and/or IT;
• planning and implementing course exams and assessments in a digital format;
• tracking and providing teaching effort data to inform the teaching compensation process;
• organizing and actively participating in curriculum meetings, including setting agendas and action item follow up;
• in collaboration with the Office of Educational Quality Improvement, implementing the course and faculty evaluation process;
• actively participating in, and providing ongoing administrative oversight for, curriculum redesign and continuous improvement initiatives;
• providing statistical and informational course data as required;
• collaborating with the course management team on delegating administrative support responsibilities to one coordinator and one staff assistant;
• providing information to the Assistant Director relating to performance management of support staff;
• other duties as required.

Basic Qualifications
Bachelor's degree required. Three or more years' administrative experience required, preferably in an academic setting.
Additional Qualifications
The individual represents Harvard Medical School in course and curriculum planning sessions and is therefore required to have or have the potential to develop a deep understanding of the School's MD program. Impeccable judgment, discretion, and confidentiality required. Strong written and verbal communication skills. Exemplary organizational and planning abilities, as well as intermediate-level skills in Microsoft Office and web applications. Enthusiasm for educational innovation, new media, and blended learning. Qualified candidates will possess a strong commitment to continuous process improvement, and the ability to exercise independent leadership abilities, prioritize multiple tasks, and work collaboratively with a team. High energy and ability to select appropriate opportunities to take initiative, as well as to ensure that ongoing projects move forward. Position requires promptness and reliability for periodic early morning and evening sessions and meetings.

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