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Flight Operations Intern - Program Development at UPS

Posted in Transportation 30+ days ago.

Location: Louisville, Kentucky

Job Description:


Assist in managing and developing computer based training for UPS Flight crewmembers. Assist with analyzing proposed training projects and use an Instructional Situational Design (ISD) methodology to determine the appropriate level of training required to transfer the skills and knowledge to the target audience.  Organize studies and analyze training and operational data to test and support the proposed ISD and validate the results.  Assist in managing learning content and crewmember assignments using the company Learning Management System (LMS) in addition to performing general office duties.  The candidate will also conduct Business Development tours of the Flight Training Center for current and prospective customers, including full motion simulator sessions. The hours are primarily Monday-Friday, 8:00 am - 5:00 pm. Some evening and night hours will be worked. One year of practical experience. 

Key Deliverables:

  • Use an ISD process to analyze and assist in the development of flight crewmember training.
  • Learn to use Articulate Presenter and Storyline to assist in creating computer based learning content.
  • Utilize the company LMS (UPS University) to deliver and manage online content to UPS crewmembers.
  • Assist in developing training programs.
  • Assist with analyzing and updating existing training programs
  • Conduct Business Development tours of the Flight Training Center

Ideal candidate will possess the following:

  •  Proficient in Microsoft Word, Excel, Access and PowerPoint
  •  A private or commercial pilot license
  •  Basic knowledge of ISD
  •  Participates in the testing of work products and processes to identify defects, to meet standards, and to ensure effectiveness
  •  Participates in root cause analysis and problem resolution to identify issues, to prevent recurrence.
  •  3.0 GPA

Basic Qualifications:

  • Junior or Senior in an under-graduate Aviation, Business or Organizations Leadership/Learning program or have graduated with an under-graduate degree within the last 24 months. 

Location:  Flight Training Center, Louisville, KY