Billing Data Entry Quality Representative- San Juan, PR at United Health Group

Posted in Other 9 days ago.

Type: Full-time
Location: San Juan, Puerto Rico

Job Description:

Join Us for Our Job Fair
Tuesday, May 21 st th from 9:00 am - 5:00 pm
Hyatt Place
580 Fernandez Juncos Avenue

San Juan, Puerto Rico 00907

*** We strongly encourage you to apply in advance of the event if you are interested in this opening. ***

You'll join a high caliber team where you're assisting, educating, problem-solving and resolving tenuous situations to the best possible outcomes. Bring your people skills, emotional strength and attention to detail. In return we offer the latest tools and most intensive training program in the industry. Get ready to start doing your life's best work.(sm)

Position will be responsible for all aspects of quality assurance. Conducts audits and analysis and provides feedback to reduce errors and improve processes, design, and performance.

Primary Responsibilities:
  • Auditors will audit the work from Billing Data Acquisition and Third party account receivable functions. Audits need to be performed on Quest enterprise guidelines.
  • Provide assistance to individuals on error correction and error rebuttals.
  • Coach team to ensure Quality adherence and error corrections are done on time.
  • Participate in quality calibration meetings.
  • Coordinates quality audit activities with other supervisors.
  • Perform root cause analysis on errors


Required Qualifications:
  • High School Diploma / GED
  • 6+ months of experience as an auditor
  • Proficient in MS Office with strong computer skills (e.g. multiple systems experience, keyboarding skills, trouble-shooting IT concerns, Microsoft Excel, MPP, Microsoft Project, OneNote)
  • Knowledge in applications for audit reporting/management reporting
  • Bilingual Spanish/English
Preferred Qualifications:
  • Bachelor's Degree
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Key Words: Quality Representative, Billing Quality Representative, Data Entry Quality Rep, San Juan, PR