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Manager-Dispatch Department at DH Pace Company, Inc.

Posted in Admin - Clerical 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Olathe, Kansas

Job Description:

Overhead Door Company of Kansas City, a DH Pace Company, will hire a Dispatch Manager in our Olathe office for our residential division. We are a customer focused, sales, and service organization. If you are a strong leader please apply!

Job Responsibilities:

  • Will effectively manage employee performance, control labor and material costs and ensure service levels meet customer expectations

  • Assist with employee/job scheduling and provide assistance with technical/mechanical trouble-shooting/problem solving

  • Monitor technicians’ schedules to ensure timely completion of jobs and accurate customer invoicing

  • Perform employee performance reviews, document performance issues, provide necessary employee counseling with targeted improvement action plans

  • Other duties may be assigned

Job Requirements: 

  • Management experience in a fast-paced service focused organization

  • Must have excellent communication and organizational skills and a good mechanical and mathematical aptitude

  • Must possess a Valid Driver’s License

 Why DH Pace?

DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products through over 40 offices in the US. The company is privately-held and family operated for over 90 years, with sales in 2018 in excess of $500MM.

We set the tone for success, reward hard work and put employees first:

  • Exposure to tenured DH Pace leaders will invest time in associate growth and development.

  • Access to online training material to enhance professional skills and product knowledge

  • Advancement and transfer opportunities

  • Competitive base salary

  • Comprehensive total benefits package and corporate wellness program

  • Paid time off plan



Company: Overhead Door of Kansas City