Overhead Door Company of Kansas City, a DH Pace Company, will hire a Dispatch Manager in our Olathe office for our residential division. We are a customer focused, sales, and service organization. If you are a strong leader please apply!
Will effectively manage employee performance, control labor and material costs and ensure service levels meet customer expectations
Assist with employee/job scheduling and provide assistance with technical/mechanical trouble-shooting/problem solving
Monitor technicians’ schedules to ensure timely completion of jobs and accurate customer invoicing
Perform employee performance reviews, document performance issues, provide necessary employee counseling with targeted improvement action plans
Other duties may be assigned
Management experience in a fast-paced service focused organization
Must have excellent communication and organizational skills and a good mechanical and mathematical aptitude
Must possess a Valid Driver’s License
Why DH Pace?
DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products through over 40 offices in the US. The company is privately-held and family operated for over 90 years, with sales in 2018 in excess of $500MM.
We set the tone for success, reward hard work and put employees first:
Exposure to tenured DH Pace leaders will invest time in associate growth and development.
Access to online training material to enhance professional skills and product knowledge
Advancement and transfer opportunities
Competitive base salary
Comprehensive total benefits package and corporate wellness program