Posted in Other 10 days ago.
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The Department of Neurological Surgery is currently seeking a Clinic Assistant. The incumbent in this position assembles, completes, and processes patients' charts, and keeps patient records accurately identified. Transcribes doctors' orders, and checks charts for incomplete histories and operative summaries, bringing issues to the attention of the appropriate member of the healthcare team for correction. Orders unit supplies to maintain inventory of the unit's equipment stock and supplies. Assists with receiving, distributing, and sorting supplies brought to the unit. Obtains laboratory and x-ray reports and notifies doctors of results. Utilizes IDX RIS/PACS to track patient arrival times and advises front desk personnel of patient delays to maintain daily schedule. Greets patients upon arrival and verifies patient information. Directs patient to the dressing room and ensures the patient has changed into a gown and removed all metal items from their person. Documents all equipment issues and reports to appropriate managing staff. Assists in copying completed patient paperwork, delivering originals to front desk for scanning, and distributing copies to appropriate reading rooms. Receives telephone calls and responds to inquiries from visitors. Reports unusual incidents in a timely manner to appropriate supervisory personnel. Adheres to University and unit-level policies and procedures and safeguards University assets.
Answers main telephone line for the department: triage incoming calls, responds to questions, directs calls, documents messages in a timely and efficient manner, while providing exceptional customer service. Greets visitors and callers, handles their inquiries, and directs them to the appropriate staff according to their needs. Provides cross coverage for co-workers when assigned or as the need arises.
Maintains confidentiality of all information. Adheres to University and unit-level policies and procedures and safeguards University assets. Assists with general administrative task, such as Uploading of CDs (radiology imaging) and visitation logs.Maintains a tidy and clean reception area.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
High school diploma or equivalent
Certification and Licensing:
Minimum 1 year of relevant work experience.