Posted in Accounting 30+ days ago.
Job Summary:
Serves as a key intermediary between Anderson Medical Group physician practices, third party billing company and leadership relative to the professional revenue cycle operations. This position will provide oversight and a single point of contact for the billing partner, and will assist with documentation of business processes and best practices. This position will be focused on revenue cycle improvement through the analysis of data, workflow observations, and monitoring of key performance indicators. Responsibilities include taking a proactive approach with physician practices related to identification of trends and issues impacting the professional revenue cycle. This position will analyze practice data and metrics to conduct root cause analysis when needed. This position will provide education via monthly/quarterly meetings or individual practice education, as well as, develop and maintain ongoing collaborative relationships with office managers and providers throughout the medical group. This position requires professionalism, critical thinking, multitasking, analyzing, educating, with effective problem solving skills, communication and relationship skills.
Service and Quality Standards:
Is Customer focused
Anticipates customer needs
Adheres to customer service standards
Is Competent, caring and compassionate
Treats coworkers and customers with dignity and respect
Demonstrates competent, caring and compassionate behavior to customers and coworkers
Is conversation conscious
Assures confidentiality of patient and employee information
Is positive in interactions with others
Is courteous and respectful
Promotes a harassment free environment
Inspires the trust of others
Acts in accordance with hospital policies, meets the requirements of the Code of Conduct, and identifies any conflicts of interest.
Is excellent in patient care and service
Demonstrates multidisciplinary cooperation
Assists in obtaining excellent satisfaction scores of feedback
Is safety conscious
Demonstrates safety consciousness and supports safety initiatives
Is involved with improvement efforts
Supports performance improvement
Seeks ways to improve systems and services
Shows commitment to improvement efforts
Meets mandatory educational requirements
Is a loyal ambassador
Demonstrates commitment to hospital mission and vision
Is active and involved
Supports Anderson Healthcare and Anderson Medical Group initiatives
Champions innovation and supports change
Is a positive role model
Fosters team cooperation
Is a good steward of hospital resources
Develops/uses efficient work methods
Is cost effective
Conserves organizational resource
Job Responsibilities:
Education Requirements and Other Requirements:
Education Level: Bachelors - Healthcare management, information systems, or similar.
Experience: Minimum of 3-5 years of revenue cycle operational experience in a healthcare organization. Prefer 5-7 years of experience in physician financial and revenue cycle analysis.
Special Knowledge, Skills, Abilities, Training need to perform the job:
Working Conditions: Exposure Category III:
Exposure Category III: Tasks that involve no exposure to blood, body fluids, or tissues, and Category I tasks are not a condition of employment. The normal work routine involves no exposure to blood, body fluids or tissues. Persons who perform these duties are not called upon as part of their employment to perform or assist in emergency medical or first aid.
Anderson Hospital |
Anderson Hospital |
Anderson Hospital |