Posted in Other 30+ days ago.
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Type: Full Time
Location: Springfield, Virginia
Summary / DescriptionWe are currently seeking a motivated, career and customer service oriented Configuration Management Specialist to join our team in Springfield, VA to begin an exciting and challenging career with Unisys Federal Systems. The candidate will have experience demonstrating comprehensive knowledge of key tasks on a large high visibility IT programThe Configuration Management Specialist is responsible for reviewing, administering and implementing Configuration management processes and procedures, assessing Configuration management needs, developing and implementing plans to guide the IT organization to a mature Configuration process. Ensures solutions and infrastructure Configuration s are introduced in a controlled, yet efficient, manner. Conducts research on IT Configuration Management process improvement. Responsible for developing, implementing, and maintaining internal Configuration management policies, procedures and associated training plans. Training Configuration requestors and approvers on existing Configuration policies and procedures. Assisting with the definition and documentation of new or adapted Configuration processes and procedures. Executing periodic testing of Configuration processes to ensure compliance.Responsibilities Include: 1. Serve as the primary point of contact for OIT customers.2. Communicate Service Level Agreements with OIT customers.3. Assist OIT teams with meeting facilitation, QA, POC tracking and any other activities needed to ensure satisfaction with the quality and delivery of infrastructure needs.5. Communicate Service Catalog features to OIT customers.6. Receive, analyze, and verify requested services meeting customer requirements as part of Service Delivery Management.7. Administer and report results of Customer Surveys.8. Facilitate the coordination of remediation activities for vulnerabilities identified in third-party security scans, to include managing the collaboration site in SharePoint.
Requirements- Bachelor's degree and 1 -3 years of relevant experience or equivalent
- ICAgile Certified Professional- Experience with Process Improvement Methodology including defining and documenting workflow - Experience with ConfigurationManagement tool and workflow creation.- Knowledge of version control and configuration tools.- Knowledge of SDLC (System Development Life Cycle) methodologies and disciplines.- Proven ability to work closely with the business community as well as technical resources in a tactful manner- Knowledgeable about relevant Change Management Tools such as Footprints, Remedy or ServiceNow.
About UnisysDo you have what it takes to be mission critical?
Your skills and experience could be mission critical for our Unisys team supporting the Federal Government in their mission to protect and defend our nation, and transform the way government agencies manage information and improve responsiveness to their customers. As a member of our diverse team, you’ll gain valuable career-enhancing experience as we support the design, development, testing, implementation, training, and maintenance of our federal government’s critical systems.
Apply today to become mission critical and help our nation meet the growing need for IT security, improved infrastructure, big data, and advanced analytics.
Unisys is a global information technology company that solves complex IT challenges at the intersection of modern and mission critical. We work with many of the world's largest companies and government organizations to secure and keep their mission-critical operations running at peak performance; streamline and transform their data centers; enhance support to their end users and constituents; and modernize their enterprise applications. We do this while protecting and building on their legacy IT investments. Our offerings include outsourcing and managed services, systems integration and consulting services, high-end server technology, cybersecurity and cloud management software, and maintenance and support services. Unisys has more than 23,000 employees serving clients around the world.
Unisys offers a very competitive benefits package including health insurance coverage from first day of employment, a 401k with an immediately vested company match, vacation and educational benefits. To learn more about Unisys visit us at www.Unisys.com.
Unisys is an Equal Opportunity Employer (EOE) - Minorities, Females, Disabled Persons, and Veterans.#FED#