Schedule: Monday - Friday University of Iowa Hospitals & Clinics-recognized as one of the best hospitals in the United States-is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives. ® BASIC FUNCTION AND RESPONSIBILITY Provide all services associated with a retail optical dispensary. CHARACTERISTIC DUTIES AND RESPONSIBILITIES Customer Sales:
Provide direct customer sales.
Enter all sales data completely and accurately into point-of-sale terminal.
Maintain the optical dispensary's cleanliness and appearance for display of goods and equipment.
Maintain smooth customer flow during hours of operation.
Monitor wait time for service and for goods ordered - keeping customers informed on what we are doing to resolve any problems.
Provide best possible eyewear solution that is responsive to each customer's needs.
Handle customer relations.
Measure pupillary distance in order to correctly center lenses.
Perform lensometry in order to confirm prescription, duplicate present glasses, verify prism and bifocal corrections.
Assist in selection of spectacle frames and lenses.
Answer telephone inquiries from customers regarding prescription eyewear.
Use lens clock to confirm that the base curve is correctly prescribed.
Fit, confirm, adjust, repair and dispense eyewear.
Maintain technical competency by participating in continuing education for technical, merchandising and sales.
Inventory Control and Product Promotion:
Maintain the optical dispensary's database.
Select and promote products to customers.
Act as a resource/consultant for customers.
Educate consumers on proper fit and use of new lenses during adjustment phase including what to expect from their lenses.
Maintain effective working relationships with faculty, staff, students and the public.
Please attach a current CV/resume and references as part of the application process. Job openings are posted for a minimum of 14 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. For questions or additional information, please contact Dr. Mark Wilkinson at firstname.lastname@example.org.
Successful candidates will be subject to a criminal background check.
QUALIFICATIONS A Bachelor's degree in an appropriate discipline or an equivalent combination of education and experience is required. Some (6 months - 1 year) experience as a full service optician is required. Basic computer skills are required. Excellent written and verbal communication skills are required.